Strange Video Problem

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  1. Posts : 63
    Windows 7 Ultimate 64 bit
       #1

    Strange Video Problem


    I have a system that all of a sudden does not display video after the W7 splash screen. This system has a graphics card in it and I had disabled the motherboards graphics port in the BIOS a couple years ago when I built it.

    It has worked well ever since I built it but has changed due to either someone messing with it or maybe a windows update.

    I currently have the system connected to a TV with an HDMI cable, but I have confirmed with an old monitor, it does the same using the VGA port.

    I have also tried to repair using the Windows Repair Disk which strangely enough goes blank after the "Loading Files" screen.

    All three options of safe mode stop after a certain amount of files that load. The screen does not go black here; it simply remains frozen with the file list showing.

    I tried to do a fresh install of W10 and again goes black after the loading files.

    Sorry I am being vague about the Hardware as I would typically look it up from the control panel and the boxes I had for the mother board, processor, GPU, etc are somewhere in the house and will have to find them.

    Any ideas on what is going on? Maybe I need ot go into the bios and re-enable the onboard graphics and try that way.
      My Computer


  2. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #2

    epete mate obvious query but have you just tried reseating the card, and have a look around the board for any accumulated crud and faulty caps etc??


    Edit: Mate what was that about Windows 10 you mentioned??
      My Computer


  3. Posts : 63
    Windows 7 Ultimate 64 bit
    Thread Starter
       #3

    ICIT2LOL - Thanks, sinc I get video during the splash screen I didnt think it would be a video card seating problem, but maybe you are right. I will check this.

    The W10 reference was because I got so frustrated I thought I would try and install Windows 10 to see if the problem went away. The instalation didntallow me to get very far before the screen went dark so the system is still on W7.
      My Computer


  4. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #4

    Yes well it was a simple problem like reseating a card in one of my desktops that prompted me to suggest that and it takes very little effort and time and in my case I had been chasing a solution for two days unitl in frustration I reseated the card.

    Now because the 10 trial also had the problem suggests the problem might just be in the card and as it isn't going to work have you access to another card or even just try the on board graphics with a monitor??
    Edit I meant to say remove the card first of course.
      My Computer


  5. Posts : 63
    Windows 7 Ultimate 64 bit
    Thread Starter
       #5

    It has been a while as the PC that I am having problems with was an HTPC and was in a shelf interconnected with multiple other AV stuff. Today I finally took the whole thing out and brought it upstairs to my office

    Specs

    Built 2013
    Gigabyte Z68MA-D2H-B3
    G.Skill RipJaws F3-12800CL9D-8GBRL
    Intel Core i7 i7-2600K LGA1155
    GeForce GT430
    Crucial SSD

    1. I have confirmed the Video Card was properly seated.
    2. The Video card has now been removed and I have enabled the onboard graphics and see the same problem with a monitor connected to the motherboard
    3. Video goes black when booting
    4. Booting stops in safe mode in the middle of the Loading Files part of booting
    5. Inserting a w7 install USB and booting from USB goes to loading files followed by the W7 splash screen, followed by black screen.

    This happens with multiple monitors

    I am totally baffled by this.

    Any further suggestions would be greatly appreciated.
    Last edited by epete; 22 Oct 2016 at 14:58.
      My Computer


  6. Posts : 63
    Windows 7 Ultimate 64 bit
    Thread Starter
       #6

    ok, it is a sw problem. I removed all drives other than the SSD with the W7 OS on it, same problem, then I put an alternate SDD on the system and it booted up. I guess I had a test install of W10 on it and it seemed to be compatible with my build.

    I guess I should connect the other SSD with the W7 OS just to see if I can browse it and confirm the SSD works. That is the only thing I can think that could be the problem.
      My Computer


  7. Posts : 63
    Windows 7 Ultimate 64 bit
    Thread Starter
       #7

    ...it wont let me log on in W10 as I have no idea what the password is. It also doesn't seem to have my proper network drivers so I cannot connect to my network. I did plug my W7 SSD into another SATA port and when turning on the system, it looked like W10 found some problems. Not sure if it was fixing something on the W10 SSD or the newly added W7 SSD.

    So now wondering what my next steps should be.
      My Computer


  8. Posts : 63
    Windows 7 Ultimate 64 bit
    Thread Starter
       #8

    I have connected the W7 SSD to another PC. I went into disk manager I tried to delete the two partitions so I could format, but it wouldnt let me. It wont even let me reformat each individual partitions. Maybe the SSD is shot and maybe the PC is hanging at the point where it wants to write to the SSD?
      My Computer


  9. Posts : 63
    Windows 7 Ultimate 64 bit
    Thread Starter
       #9

    OK, I am able to reinstall W7 on the SSD that had W10 on it. So the problem was I had an SSD that was bad. I am going to just reinstall W7 on the SSD that had teh W10 image on it and call it a day. Actually with all of the W7 updates I will have to install, I may end up having to call it a day and a half.
      My Computer


  10. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #10

    Ok mate just to say that whenever I do a reinstall onto a drive that I have had an OS on it and particularly 10 I always clean the drive first with DISKPART because I find that a straight format does not always remove all the other OS stuff on it, and there have been many posts in the forum where people have had problems with a downgrade or reinstall of 7 after having 10 installed on a drive.

    That is just me though being pedantic if you see it that way but at least I know I have a really clean drive - just as if it was brand new
    The choice is up to you but if you want to have a look at this Disk - Clean and Clean All with Diskpart Command I always use the command prompt option and then this
    Clean Install Windows 7

    The clean up you will need another working machine to run Windows to do that and you can either use a USB to SATA adaptor or just plug it into the machines board like another drive - just be careful wehn you choose the drive to be cleaned though it cannot clean the drive that is currently running Windows it is best any other drives are disconnected

    I know this seems as I said pedantic but at least I know there is a low possibility of anything fouling up.
      My Computer


 
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