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Windows 7: Acer Aspire ES15 521 Videos not playing correctly

28 Jan 2017   #1
kjavediqbal

windows 7 ultimate 64
 
 
Acer Aspire ES15 521 Videos not playing correctly

Team, i have Acer Aspire ES15 521, Windows ultimate x64 installed. everyhing works fine, but when i play videos on VLC etc, its very grainy and of poor quality.under device manager it says the VGA card says the best driver is already installed. anything i am missing here?


My System SpecsSystem Spec
.
28 Jan 2017   #2
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi and welcome to SevenForums,
Which video format/s are you having issues with exactly ?

Click Start and type in the search box
system information
Hit the enter key or click on the suggestion

On the system summery page which you should already be on after the above
On the top left go to Edit and Select all
Then Edit again and Copy.
Paste that info in your reply here.

Then expand to Components/ multimedia/ Display
The repeat select all/ copy and paste here.
My System SpecsSystem Spec
28 Jan 2017   #3
kjavediqbal

windows 7 ultimate 64
 
 

OS Name Microsoft Windows 7 Ultimate
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name NJ-PC
System Manufacturer Acer
System Model Aspire ES1-521
System Type x64-based PC
Processor AMD A4-6210 APU with AMD Radeon R3 Graphics, 1800 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date Insyde Corp. V1.07, 4/18/2016
SMBIOS Version 2.8
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.1.7601.17514"
User Name NJ-PC\NJ
Time Zone India Standard Time
Installed Physical Memory (RAM) 4.00 GB
Total Physical Memory 3.46 GB
Available Physical Memory 2.50 GB
Total Virtual Memory 6.93 GB
Available Virtual Memory 5.94 GB
Page File Space 3.46 GB
Page File C:\pagefile.sys


Name Standard VGA Graphics Adapter
PNP Device ID PCI\VEN_1002&DEV_9850&SUBSYS_104B1025&REV_00\3&2411E6FE&2&08
Adapter Type Not Available, (Standard display types) compatible
Adapter Description Standard VGA Graphics Adapter
Adapter RAM Not Available
Installed Drivers Not Available
Driver Version 6.1.7600.16385
INF File display.inf (vga section)
Color Planes Not Available
Color Table Entries Not Available
Resolution Not Available
Bits/Pixel Not Available
Memory Address 0xE0000000-0xEFFFFFFF
Memory Address 0xF0000000-0xF07FFFFF
I/O Port 0x00003000-0x000030FF
Memory Address 0xF0C00000-0xF0C3FFFF
I/O Port 0x000003B0-0x000003BB
I/O Port 0x000003C0-0x000003DF
Memory Address 0xA0000-0xBFFFF
Driver c:\windows\system32\drivers\vgapnp.sys (6.1.7600.16385, 28.50 KB (29,184 bytes), 7/14/2009 5:08 AM)

thanks for the quick reply, appreciate it
My System SpecsSystem Spec
.

28 Jan 2017   #4
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
Seems you do have some issues with display here that I can tell :/
Quote:
Adapter RAM Not Available
Installed Drivers Not Available
Color Planes Not Available
Color Table Entries Not Available
Resolution Not Available
Bits/Pixel Not Available
My System SpecsSystem Spec
28 Jan 2017   #5
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
Just for grins
Go to uninstall a program
On the top right next to the question mark symbol switch the page view to List
Then take a screen shot all your installed programs... should show up on one screen shot

You have to use the Go Advanced button instead of post quick reply to be able to see the paperclip symbol in the reply editor to search and upload files here.
My System SpecsSystem Spec
28 Jan 2017   #6
kjavediqbal

windows 7 ultimate 64
 
 
uploaded the screenshot

uploaded the screenshots


Attached Thumbnails
Acer Aspire ES15 521 Videos not playing correctly-screenshot.png  
My System SpecsSystem Spec
28 Jan 2017   #7
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
Well I'd watch out using Chrome seeing you have only 4gb's of ram installed it will soak it up fast and you won't have anything left to do anything else
At that screen shot moment you had 10 tabs open.
My System SpecsSystem Spec
28 Jan 2017   #8
kjavediqbal

windows 7 ultimate 64
 
 

Im going nuts with this, this is my second day since i am breaking my heads on it hence this...hence the tabs
My System SpecsSystem Spec
28 Jan 2017   #9
kjavediqbal

windows 7 ultimate 64
 
 

do I need a different driver here? if yes, which one? can you help me with it
My System SpecsSystem Spec
28 Jan 2017   #10
Mellon Head

Win 7 Pro x64/Win 10 Pro x64 dual boot
 
 

You need the the most recent AMD driver from ACER. Not any other site. Only install the drivers for your system from the ACER site, as they are compatible with your GPU and motherboard.

If you already have the most recent drivers installed, try uninstalling them and reinstalling them again. With the drivers properly installed, the Device manager should show an AMD graphics adapter, not Standard VGA
My System SpecsSystem Spec
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 Acer Aspire ES15 521 Videos not playing correctly




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