Video card has stopped responding but has recovered..

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  1. Posts : 176
    Dual boot Win7 Pro 64 & Linux Mint 18.3
       #1

    Video card has stopped responding but has recovered..


    Throwing caution and a few dollars to the wind, I replaced the suspect video card with an Nvidia GEFORCE GT 610. After removing the original/old drivers for the card I took out I did a clean install of only the graphics driver nothing else. I am not a gamer nor do I use 3D or want GE Force always sniffing for new drivers.

    Occasionally now when I am not stressing the card, I get message " The driver has stopped responding but has recovered.' The screen momentarily goes black, then comes back on as if nothing has happened.

    I have all the power settings set for maximum performance as suggested by an article I read on the subject.

    There was also a registry hack or addition to the registry that pertained to the Timing and Detection Recovery. I LOST the url but I remember seeing this as a possible solution... is it a viable solution or something to try?

    NB: This message about the card not responding is new since I installed the card, the other card didn't do this.

    I am open to any more suggestions on the subject!

    Thank you all in advance!

    J T
    Last edited by Tinsby; 10 Jul 2017 at 13:16.
      My Computer


  2. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #2

    Hello JT now where did you get the driver for that card? because I only download drivers from the NVidia site not that I am doubting you didn't of course but some install drivers from the CD that comes with the device/s and more often than not they are out of date.
    This is the driver anyway Drivers | GeForce

    One thing you may try is to disable the AV while you are downloading and installing the driver.
      My Computer


  3. Posts : 176
    Dual boot Win7 Pro 64 & Linux Mint 18.3
    Thread Starter
       #3

    HI ICIT2LOL,

    Yes I got them right from Nvidia's site, like you I figured the ones on the disc would be too old to use.

    Thanks for supplying the link in case I didn't

    J T
      My Computer


  4. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #4

    Ok well I went hunting for the Time Out stuff and I came up with this and I don't know if it is the one you had before but still a good article and from the horses mouth so to speak

    Timeout Detection and Recovery (TDR) (Windows Drivers)


    Plus did you try disabling the AV when you installed that driver because sometimes it can interfere with installs and I have seen that Norton, Kaspersky (my AV) and Avast are guilty of that with some folks..
      My Computer


  5. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #5

    Hi,
    You might go through this to remove the unnecessary stuff of the driver
    NVIDIA Drivers - Avoid Problems

    FWIW
    Just because the driver is a new one does not mean it's the best one to use
    I'm still on 378.49
    There has already been 3 updates in the last 3 weeks so the one version above the one I have is as buggy as it gets it seems :)

    The might even look in uninstall a program and uninstall Vulkan runtime library too NVidia doesn't even say it's being installed but it is
      My Computer


  6. Posts : 176
    Dual boot Win7 Pro 64 & Linux Mint 18.3
    Thread Starter
       #6

    Everyone helping:
    I did see the excellent article on how to avoid Nvidia problems. As I say it's well done but al lot of the folders don't seem to coincide with the ones I have. NP I just used the information that I could.

    I also used the DDU program to remove all traces of the old Nvidia drivers:

    Official Display Driver Uninstaller DDU Download

    The Norton was disabled during the installation, I have not as yet done the registry mod for the Time Out business.

    I see the Vulcan runtime is there just as you said it would be, I will look into removing that if it's not needed.

    I hate to jinx myself but currently.... wait for it..... the card isn't giving me errors.. doesn't mean it won't it just hasn't lately. As far as all the darned updates thats' why I didn't want GeForce installed, once I have one that works I keep it. I don't like someone else deciding what's best for me :)

    Thanks and if it screws up again I have more things, inlcuiding the registry mod to try. I don't recall signing up as a Beta tester but that's what it seems like <sigh>

    J T
      My Computer


  7. Posts : 176
    Dual boot Win7 Pro 64 & Linux Mint 18.3
    Thread Starter
       #7

    Problem continues


    So in the last few days I followed these instruction:

    Go to Start and type regedit in the Search box. In the results, double-click regedit.exe.
    Browse to and then click "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\GraphicsDrivers".
    Click New in the Edit menu list. From the drop-down menu, select QWORD (64-bit) value for the registry value for 64 bit Windows; for 32 bit Windows, select DWORD (32-bit) value. Then type TdrDelay as the Name and click Enter. Double-click TdrDelay, add 8 for the Value data and click OK.

    I did add the value of 8 as a hexadecimal value not a decimal.. was this correct? the article didn't specify.



    NB: There was no existing line pertaining to TdrDelay that's why I chose to try this addition. In any event adding the line made no difference I still get the error message about the driver not responding. In fact I had one instance where the monitor went black then returned to normal 10 times in a row, always with the same message. I guess that proves the registry change did nothing and I can remove it safely, yes I made a registry backup to fall back on.


    Where to go from here?


    Thanks as always,


    J T
      My Computer


  8. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #8

    Ok JT mate it might be an idea to restore the registry back to what it was.

    I think what Thrash Zone has suggested is a good idea too because the latest drivers to me at least sometimes only contain minor changes and can be buggy. It so happens that we often advise members to go back a version when attempting to fix such things.
      My Computer


  9. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #9

    Why in the world are registry hacks being done for a Video Card driver update.

    Now I recommend putting the registry back the way it was.
    The driver on the Video Card DVD/CD will be outdated but it will work.
    I would try that one first. Then if needed update the.
    I'm always about 2 driver updates behind. Maybe more. If I'm not having problems, I really don't worry about it.
    The system I'm on now uses (376.19) and I'm having no problems. (Nvidia GTX 770).

    The tutorial by essenbe (Steve) is excellent.


    Jack
      My Computer


  10. Posts : 176
    Dual boot Win7 Pro 64 & Linux Mint 18.3
    Thread Starter
       #10

    Installed older driver


    I took out the reg hack and the 378.66 driver and installed v 376.33 with no AV running and in Safe Mode.

    We'll see how it goes from here, thanks to all thus far, I'll keep soldiering on until I get it sorted!

    Regards,

    J T
      My Computer


 
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