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#11
Now I know I am being a bit pedantic but mate there is some confusion as to what is in that machine - just how old is it and can you give us he exact model and part number (if it gives that) from the labels on the base of the machine please.
I ask because I cannot find any site that gives me any credible info on that machine as I have even seen it came with Windows 8.1 and I am now thinking maybe you took the upgrade to Windows 10 when it was offered free?? or did you buy and OEM for that machine.
Again I ask because the upgrades were not always a great success and there were (to me at least) some differences in upgrading from 8 to 10 than there were 7 to 10.
So can we clarify those two points first the actual model on the label and was it an upgrade?? If it was the latter then you would be best off posting in the sister Ten Forum at the top of this page, because to me 8 was a lot "different" in many ways to 7.