Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Possible Graphic card failure

20 Feb 2018   #1
johnnydot

Windows 7 professional 64
 
 
Possible Graphic card failure

Hi, I am in need of some help. A few days ago I was watching an auto repair video and all of a sudden the video screen split in two and horizontal lines formed and there was a loud buzzing in my speakers and the screen went black. Keyboard was completely dead so I pressed and held the power button to restart and no screen or boot but had hard drive activity on the computer. Repeated this numerous times no boot but black screen. Figured it might be a graphic card overheating problem so I disconnected cables and power, opened up the case to clean out all the dust and cat hair ( 8 cats ). Unseated and reseated the memory, unplugged and removed the AMD HD 6850 card, blown out the crap, reseated and plugged back the card. Connected up all the cables and power and restarted. Hit the power on and I got the boot sequence started. Figured all was well until the dreaded BSOD appeared with the following message - "attempt to restart the display driver and recover from time out has failed" Was able to boot in Safe Mode with networking. After it booted, there were two 1 1/2 inch lines with distorted color running from top to bottom of the screen. Downloaded updated display driver - no help. Rolled back display driver - no help. Restored complete operating system from a good image on an external hard drive - no help. I am thinking that my AMD HD 685o card has gone south. Anyone have any ideas? I would appreciate any help. Thanks, John


My System SpecsSystem Spec
.
21 Feb 2018   #2
chefduane

Win 7 Home Prem x64 SP1
 
 

Wow, you did a lot of diagnostics. Do you have another machine or laptop you can port your 'video out' in to? If you switch the other machine to the alternate video source and the other machine does the same thing, then yeah, bad video board on your original machine. Or, more than likely it IS a bad vid board. Just go get a new board and swap it out and that PROBABLY will fix the issue. But to be sure you might try the first procedure.
My System SpecsSystem Spec
21 Feb 2018   #3
mrjimphelps

Linux Mint 18.2 xfce 64-bit (VMWare host) / Windows 8.1 Pro 32-bit (VMWare guest)
 
 

Do you have onboard video? If so, remove the video card and connect your monitor to the onboard video port. If that fixes the problem, you likely have a bad video card. Since the new video driver didn't fix it, and since Safe Mode didn't fix it, it has to be the card.

Another test: Download and run Speedfan (http://www.almico.com/speedfan.php), to see if your video card (GPU) is running excessively hot. If it is, you have a bad video card.

The good news is, it's an easy fix. Just replace the video card.
My System SpecsSystem Spec
.

21 Feb 2018   #4
Mellon Head

Win 7 Pro x64/Win 10 Pro x64 dual boot
 
 

Caveat about Speedfan. It doesn't read all AMD graphics cards.

Also, don't just click any download link on the Speedfan page. You have to go to the "Download" link on the top of the page here:

Possible Graphic card failure-speedfan.jpg

And go to the Download section and click on "Speedfan XX.XX (version #)"

I've noticed a few times when upgrading Speedfan that there are various links on the first page which are old versions of Speedfan and they are bundled with reported PUPs and possible malware. These links should be avoided at all costs.Checking the product page, it seems that they have been removed for now, but I'm sure they will return.


My System SpecsSystem Spec
24 Feb 2018   #5
johnnydot

Windows 7 professional 64
 
 

Quote   Quote: Originally Posted by chefduane View Post
Wow, you did a lot of diagnostics. Do you have another machine or laptop you can port your 'video out' in to? If you switch the other machine to the alternate video source and the other machine does the same thing, then yeah, bad video board on your original machine. Or, more than likely it IS a bad vid board. Just go get a new board and swap it out and that PROBABLY will fix the issue. But to be sure you might try the first procedure.

Thanks for your input on this matter. I got another AMD HD 6850 from Ascendtech for a fairly cheap price ($90) and it solved the problem.
My System SpecsSystem Spec
25 Feb 2018   #6
chefduane

Win 7 Home Prem x64 SP1
 
 

Glad you got things figured out and fixed!
My System SpecsSystem Spec
Reply

 Possible Graphic card failure




Thread Tools




Similar help and support threads
Thread Forum
BSOD and PC Freeze randomly-Maybe because of graphic card failure
Hi Sevenforums :) My PC is lately beginning to freeze randomly. Sometimes I just surf the web and then my music lags for 20 seconds and everything freezes. Sometimes Windows says that it has recovered from a "Video Hardware Error". And other times it's just coming back to normal without any...
BSOD Help and Support
graphic driver can't detect graphic card
Hi, i'm running window 7 32-bit OS. My graphic card is (ATI Radeon HD 3200 Graphics) My problem is that after i went to www.amd.com, downloaded,uninstall the old catalyst and installed a new catalyst which matches my OS and yet i got this message whenever i tried to run that catalyst. "No AMD...
Drivers
Is there existing external graphic card or video card for laptaps
Is there existing external graphic card or video card for integrated laptops ?? or other suggetions ^^ it would be a great help for me hihi:cool:
Graphic Cards
Graphic card isn't found. Only finds my integrated graphic card. Help!
First of all: I don't know too much about computers, so use easy language please. I have sent in my computer to get repaired and got it back yestersay. Since then i've been trying to get it to work properly again. I can't play any of the games I used to play before I sent it in to get...
Graphic Cards
Can you change a laptop video card/graphic card?
Can you change a laptop video card/graphic card? I looked in a shop and they said "a laptop graphic card can not be changed." Can a laptop graphic card be changed?? (Nvidia geforce go 6150) Please help
Drivers


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 00:46.
Twitter Facebook Google+