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Windows 7: Asus Monitor Suddenly Went Dark, Won't Turn Back On?

26 Sep 2018   #11
paulyjames

Windows 10 Pro
 
 

Does this sound like the backlight? If that is the case, can that be fixed or not? Also is it possible a fuse is broken?


Again, a few years ago when i was using this monitor, there was a short power outage and everything turned off, then everything turned back on except for this. I bought it to repair shop and they said they couldn't repair it. There is a language barrier as i dont speak language here but i think they said it was broken fuse?


So i left this monitor in my apartment for a very long time, like over 1.5 years... then decided to connect it to the outlet and it suddenly worked... But just recently while i was using it, both monitors powered off... but of course this asus didn't power back on.


My System SpecsSystem Spec
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26 Sep 2018   #12
Snick

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, Kali, VMWare Workstation Player, OpenVPN
 
 

Do you see a fuse panel or reset button?
My System SpecsSystem Spec
26 Sep 2018   #13
paulyjames

Windows 10 Pro
 
 

Im not sure what a fuse panel is.


I tried pressing all the buttons that is on the monitor. None of them work does anything to the monitor whether i have it plugged in or not.
My System SpecsSystem Spec
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26 Sep 2018   #14
paulyjames

Windows 10 Pro
 
 

googled fuse panel... i dont see anything like that on the monitor...
My System SpecsSystem Spec
26 Sep 2018   #15
paulyjames

Windows 10 Pro
 
 

you want me to take a picture of the monitor? could i do that and post it here?
My System SpecsSystem Spec
26 Sep 2018   #16
Snick

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, Kali, VMWare Workstation Player, OpenVPN
 
 

Don't need pics of monitor, I perused a few on the web. I didn't see any fuse panel, which would be a small removable door which permits access to a fuse. I don't believe your monitor has one. I also don't believe, based on your responses, that it's simply a backlight issue. Could be board shot or internal fuse. Do you have a local repair shop that could troubleshoot it for you?

FYI: I tried Googling your monitor with several different keywords with no usable results. ASUS troubleshooting section of their user guide is sparse at best.
My System SpecsSystem Spec
27 Sep 2018   #17
paulyjames

Windows 10 Pro
 
 

hi there. There is like one repair shop that could do this but i went there over 2 years ago for the same issue with this monitor the first time it happened... this was due to power outage. They said it can't be repaired and gave it back to me. I then left it in my apartment throughout this time and then few weeks ago decided to connect it to outlet and it worked.


If its either of those reasons you mentioned, could they fix it or not? They told me no. Could it be because they dont have those parts here?
My System SpecsSystem Spec
27 Sep 2018   #18
Snick

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, Kali, VMWare Workstation Player, OpenVPN
 
 

I assume the repair shop didn't expound on WHY they can't fix it. Maybe they don't know how or know how to determine the cause! I can't say without running some diagnostics on the monitor myself. It's akin to asking if an automotive repair shop can fix it. Depends on the level of expertise that shop has. They can usually order parts. While researching your issue, I did notice that very few parts are available for your monitor.

The fact that it doesn't appear to power on whatsoever, then worked after it wasn't used for a while leads me to believe there is some sort of circuit breaker action involved.
My System SpecsSystem Spec
27 Sep 2018   #19
paulyjames

Windows 10 Pro
 
 

Hi there. If its some circuit breaker action involved, could that be fixed? If i could find a way to get that part and give them that part, could they try to fix it? Also is this a tough job though and complicated?


Obviously repairing a laptop where cost is close to how much it cost to buy new one is bad idea, but if its hard to find this laptop, i thought it might be good idea?
My System SpecsSystem Spec
27 Sep 2018   #20
paulyjames

Windows 10 Pro
 
 

They told me a while back they couldn't fix it when it happened first time to asus monitor. I believe they said there was something damage inside like maybe a broken fuse? Language barrier we had but they said it can't be fixed.
My System SpecsSystem Spec
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 Asus Monitor Suddenly Went Dark, Won't Turn Back On?




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