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Windows 7: Can someone point me to the right replacement Nvidia card

23 Dec 2018   #1
Ukdodger

Windows 7 home
 
 
Can someone point me to the right replacement Nvidia card

My Nvidia graphics card keeps failing (screen goes black for a few seconds and then recovers with a popup saying the card had failed but had now recovered). Also at times the screen just goes crazy with colours usually just before it goes black.

The card is shown as - Nvidia Windows kernal mode driver version 388.13.

I updated the drivers without result

I'm running W7 Home on a desktop. Thanks


My System SpecsSystem Spec
.
23 Dec 2018   #2
wither 2

Windows 7 Pro SP1 64 bit
 
 

Hi Ukdodger-

You've provided no information about your system.

Open Control Panel and select Device Manager. Click on Display Adapter. The graphics card model should be shown there.
Please provide it.

In addition, what is the vendor and model number for your computer?

Finally, are you using Firefox for your browser?
My System SpecsSystem Spec
24 Dec 2018   #3
Ukdodger

Windows 7 home
 
 

Quote   Quote: Originally Posted by wither 2 View Post
Hi Ukdodger-

You've provided no information about your system.

Open Control Panel and select Device Manager. Click on Display Adapter. The graphics card model should be shown there.
Please provide it.

In addition, what is the vendor and model number for your computer?

Finally, are you using Firefox for your browser?
Thanks W2.

Geforce GTX 560

On the face of the computer it says 'Akasa'

FF.
My System SpecsSystem Spec
.

24 Dec 2018   #4
wither 2

Windows 7 Pro SP1 64 bit
 
 

The information about your system would be in Control Panel, System.

I'm on a Vista system right now. I asked about Firefox because, in another thread in this forum, people using Win 7 were reporting the same message, when using Firefox. I use IE, Firefox and Opera on this system. I also have a MSI GTX 560 TI on this system. I was getting the same error message if I had Firefox running, when using another browser. Last week, I didn't open Firefox at all and never received the message. I didn't check it on my Win 7 system but I have the graphics card disabled for a specific reason. So, what it comes down to is that there may not be a problem with your graphics card. You can try using a different browser for a few days just to see what happens. The other option you have, that I don't (on this system because Vista is no longer supported) is to make sure you have the latest version of Firefox. I'm stuck at v52.9.

In regards to the driver, if you want hardware acceleration to be available, you need to use that driver or earlier. NVIDIA disabled the use of CUDA for hardware acceleration in the later drivers for cards earlier than Geforce 600.

The other issue is that computer vendors sometimes modify discrete graphics cards, like yours, that they install in their laptops and a person can't use a later driver than the one they provide. If that's the case for you, when you tried to install a later driver, it would say it's not applicable.

For information, if your system is not a notebook and it's 64 bit, you can download the latest driver here-

NVIDIA DRIVERS GeForce Game Ready Driver WHQL
My System SpecsSystem Spec
26 Dec 2018   #5
Ukdodger

Windows 7 home
 
 

Thanks. Tried all that without result. Looks like a new card. Cheers.
My System SpecsSystem Spec
26 Dec 2018   #6
wither 2

Windows 7 Pro SP1 64 bit
 
 

I'm not convinced the card is the problem. I can't find the other thread I was referring to.

Have you been using a different browser for the last few days?
My System SpecsSystem Spec
28 Dec 2018   #7
Ukdodger

Windows 7 home
 
 

Quote   Quote: Originally Posted by wither 2 View Post
I'm not convinced the card is the problem. I can't find the other thread I was referring to.

Have you been using a different browser for the last few days?

Thanks but it does it with no browsers open. Cheers for trying.
My System SpecsSystem Spec
28 Dec 2018   #8
wither 2

Windows 7 Pro SP1 64 bit
 
 

Would you go to Control Panel, System and check to see if the model number for your computer is shown. If it is, please provide it. If not, can you find the information somewhere. You said Akasa but I can't find where Akasa builds computers.
My System SpecsSystem Spec
29 Dec 2018   #9
Ukdodger

Windows 7 home
 
 

Quote   Quote: Originally Posted by wither 2 View Post
Would you go to Control Panel, System and check to see if the model number for your computer is shown. If it is, please provide it. If not, can you find the information somewhere. You said Akasa but I can't find where Akasa builds computers.

Hi. No there's nothing listed. Akasa do make computers though although it may only be the case that they make. Hard to tell. I'm now getting a black screen seconds after boot up. I cant see it can be anything else but the card.
My System SpecsSystem Spec
29 Dec 2018   #10
wither 2

Windows 7 Pro SP1 64 bit
 
 

Akasa does make cases. Before replacing the graphics card, I would pull and reseat it. Might also clean the fans, if they're dirty.
My System SpecsSystem Spec
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 Can someone point me to the right replacement Nvidia card




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