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Windows 7: Nvidia drivers crashing

12 Feb 2020   #1
inspiron7

Windows 7 Ultimate x64 bit
 
 
Nvidia drivers crashing

Hello,


I am experiencing some graphics drivers crashing issues and BSODs .


I am getting the following error : "Display driver NVIDIA Windows Kernel Mode Driver , Version 391.31 stopped responding and has successfully recovered."


Also here is one of the BSDOs minidumps : ttp://s000.tinyupload.com/?file_id=03328689748634677148


Please help me to resolve these issues.
My System SpecsSystem Spec
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12 Feb 2020   #2
wither 2

Windows 7 Pro SP1 64 bit
 
 

Hello inspiron7- By any chance are you using Firefox for a browser? If so, is it up to date?
My System SpecsSystem Spec
13 Feb 2020   #3
inspiron7

Windows 7 Ultimate x64 bit
 
 

Quote   Quote: Originally Posted by wither 2 View Post
Hello inspiron7- By any chance are you using Firefox for a browser? If so, is it up to date?
Yes,I am using Firefox and it is up to date.
My System SpecsSystem Spec
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13 Feb 2020   #4
wither 2

Windows 7 Pro SP1 64 bit
 
 

That was a known problem in Firefox and it was fixed via an update. However, I still periodically get that error if I'm playing videos on the internet. On the other hand, it doesn't BSOD. It just recovers.

If your graphics card is overheating, it will BSOD with basically the same information as in your log (except it won't recover as in the message you're getting) until you reboot.

You might try using a different browser for a few days to see if the problem goes away.
My System SpecsSystem Spec
25 Feb 2020   #5
flavallee

Windows 7 Professional SP1 64-bit
 
 

What is the description of your NVIDIA graphics card?
It appears to be using a pretty old driver - 391.31
A clean install with the current driver may resolve your crashing issue.
My System SpecsSystem Spec
02 Mar 2020   #6
Melchior

Windows 7 ULTIMATE (SP1)(x64)
 
 

inspiron7, u can find the latest Nvidia Drivers here at this link..
Advanced Driver Search | NVIDIA
just select your gfx card from the drop down menus and u will get the latest driver for your card...
My System SpecsSystem Spec
05 Mar 2020   #7
wither 2

Windows 7 Pro SP1 64 bit
 
 

I wonder if he got this resolved and, if so, how?
My System SpecsSystem Spec
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