I keep losing video


  1. Posts : 1,922
    Windows 7 pro
       #1

    I keep losing video


    Over the past month I keep losing video. When that happens I have to turn off the computer and reboot. WhoCrashed is stating that there is a problem with the video driver. An example is:

    On Tue 7/16/2024 10:44:13 AM your computer crashed or a problem was reported

    Crash dump file: C:\Windows\LiveKernelReports\WATCHDOG\WD-20240716-1044.dmp (Minidump)
    Bugcheck code: 0x117(0xFFFFFA8009B3D010, 0xFFFFF880041C30A4, 0x0, 0x0)
    Bugcheck name: VIDEO_TDR_TIMEOUT_DETECTED
    Driver or module in which error occurred: atikmpag.sys (atikmpag+0x60A4)
    File path: atikmpag.sys
    Description: AMD multi-vendor Miniport Driver
    Product: AMD driver
    Company: Advanced Micro Devices, Inc.
    Bug check description: This indicates that the display driver failed to respond in a timely fashion.
    Analysis: This is a video related crash. A third party driver was identified as the probable root cause of this system error.
    It is suggested you look for an update for the following driver:
    atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
    Google query: atikmpag Advanced Micro Devices, Inc. VIDEO_TDR_TIMEOUT_DETECTED


    One however shows that the graphics stopped working.

    On Mon 7/8/2024 11:10:39 AM your computer crashed or a problem was reported

    Crash dump file: C:\Windows\LiveKernelReports\WATCHDOG\WD-20240708-1110.dmp (Minidump)
    Bugcheck code: 0x117(0xFFFFFA800A4C84E0, 0xFFFFF88003DD10A4, 0x0, 0x0)
    Bugcheck name: VIDEO_TDR_TIMEOUT_DETECTED
    Driver or module in which error occurred: dxgkrnl.sys (dxgkrnl+0x1F8E0)
    File path: dxgkrnl.sys
    Description: DirectX Graphics Kernel
    Product: Microsoft® Windows® Operating System
    Company: Microsoft Corporation
    Bug check description: This indicates that the display driver failed to respond in a timely fashion.
    Analysis: This is a video related crash. A DirectX driver was identified on the stack. Since there is no other responsible driver detected, it is suggested that you look for an updated driver for your graphics hardware. It's also possible that your graphics hardware was non-functional or overheated.
    Most of the mini dmp files have corrupted. I had to check the option for kernal reports to get this much information. How do I determine of this is a driver issue or if there is something wrong with my card? Also what's the best monitoring program for monitoring AND recording logs so that I can figure out what the f^&* going on? I just installed gpu-z. Is there something better that's on the south side of 1 heading towards 0? If When this happens again what do I look for in the logs? I have sprayed all the fans with compressed air. No dust came out of the gpu heatsink.
    Last edited by townsbg; 16 Jul 2024 at 16:25.
      My Computer


 

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