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Windows 7: Can't change screen res/video mode not supported

15 Dec 2009   #11
Brennie369

Windows 7 Home Premium
 
 

Ok I will try this in the morning. Thank you for your help!


My System SpecsSystem Spec
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15 Dec 2009   #12
thefabe

Windows 7 ultimate 64 bit / XP Home sp3
 
 

Your welcome. Your best bet is with 32 bit version of 7 as your 512mb short of the minimum system requirements for seven. Fabe
My System SpecsSystem Spec
18 Dec 2009   #13
Brennie369

Windows 7 Home Premium
 
 

Ok I am just getting around to trying this. I went to ms update catalog but am not sure which driver to choose - they all seem to say Fujitsu, Mirage or Siemens Computers. Does this matter? Am I just picking the most recent by date & XP?

Also how do I install in Compatibility Mode?

Thanks for the help!
My System SpecsSystem Spec
.

18 Dec 2009   #14
Jonathan_King

Windows 7 Professional x64
 
 

Hello Brennie,
Could you please post a screenshot of your problem now?

Thanks,
~Jonathan
My System SpecsSystem Spec
18 Dec 2009   #15
Brennie369

Windows 7 Home Premium
 
 

I don't think I can - this problem occurs when I try to change my screen resolution to something higher than 800. When I click Apply, my screen goes black with a little red box that says "Video mode not supported". When this happens, I can't use the Snippet tool & any keyboard functions (i.e. Print Screen), aren't recognized & have no effect. I did TRY it, but when I was able to paste into paint, it didn't capture what I needed. It was a jarbled mix of my desktop background with black overlaying on top.
My System SpecsSystem Spec
18 Dec 2009   #16
Jonathan_King

Windows 7 Professional x64
 
 

Yes, that seems like a driver issue. Do you know what video card you have? If not, try Speccy, that will tell you.
My System SpecsSystem Spec
18 Dec 2009   #17
Brennie369

Windows 7 Home Premium
 
 

Ok that tool shows: Generic PnP monitor on standard VGA graphics adapter

I also used it to update my system spec info in my profile, including my Motherboard which is a Shuttle FS51 (Socket 478) SiS 651 Chipset
My System SpecsSystem Spec
18 Dec 2009   #18
Jonathan_King

Windows 7 Professional x64
 
 

Could you please type msinfo32.exe into the start box, go to the Components tab in the left pane, and click on the Graphics entry. Could you please post a screenshot?
My System SpecsSystem Spec
18 Dec 2009   #19
Brennie369

Windows 7 Home Premium
 
 

There isn't a Graphics display so I selected Monitor, screenshot attached.


Attached Thumbnails
Can't change screen res/video mode not supported-graphics-3.png  
My System SpecsSystem Spec
18 Dec 2009   #20
Jonathan_King

Windows 7 Professional x64
 
 

Hmm, can't seem to find graphics card.

Okay, let's try this way: do you have a desktop or a laptop?

Edit: Nevermind, I see that you have a desktop.

Do you have onboard or discreet graphics?
My System SpecsSystem Spec
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 Can't change screen res/video mode not supported




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