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Windows 7: Windows 7 Won't Detect My Primary Monitor

08 Mar 2009   #11
Coda

Windows 7
 
 

Quote   Quote: Originally Posted by angryman View Post
Make sure you send a feedback report (top right of current open window, including IE8), microsoft does listen.

Radeon should be listen as well, do they not have beta drivers for windows 7 yet? I know nvidia does.
I've left feedback twice on the matter. The first time I installed Windows 7 about two months ago and just a couple of days ago when I tried again. ATI does have drivers for Windows 7 but not for this card. I was just using the last release of drivers for Vista that I could find.

As another sidenote... this has been a problem with this laptop in every Windows released I've ever tried. It was a problem in 2000 and XP but in those operating systems I could just manually change the monitor driver. In Windows 7 I cannot. I never tried Vista on this laptop. At any rate, hopefully the feedback will get something resolved.

Do beta testers also get access to RC1? (release candidate 1)


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08 Mar 2009   #12
davehc
Microsoft MVP

Vista and now 7 in 32 and 64 bit.
 
 

I found this. It seems, whilst it does not make technical sense, that your screen needs a 75 refresh rate, rather than the default 60?
New NP3790 drivers - Page 10 - NotebookForums.com
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09 Mar 2009   #13
Coda

Windows 7
 
 

Quote   Quote: Originally Posted by davehc View Post
I found this. It seems, whilst it does not make technical sense, that your screen needs a 75 refresh rate, rather than the default 60?
New NP3790 drivers - Page 10 - NotebookForums.com
Oh my gosh, Davehc. You might be a freaking genius. I'm going to try this tomorrow. This hits on all the problems I've run into and even though it isn't a fix to my problem, it sheds light on a program that will help me (hopefully) force a registry change.

It totally makes sense that my monitor is non-PNP. I didn't know that but now everything makes sense. I'm gonna go play with this and I'll let you know how it goes. You are amazing.
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09 Mar 2009   #14
Coda

Windows 7
 
 

Well, it didn't work out. That program recognizes four different monitors that I was able to add modes to but unfortunately none of them were the active monitor. I think Windows truly believes it has no monitor attached to the system so I was adding modes to inactive monitors.

I also found another article on how to run the add hardware wizard in Vista/7 from the command line.

hdwwiz

It runs but you can't add monitors. How weird is that. I'm stumped again. I need a registry editor that allows me to add a monitor to the current/active hardware profile.
My System SpecsSystem Spec
12 Mar 2009   #15
whest

XP, Vista, W7 64bit Home Premium
 
 
drivers

Remove the external monitor go to the ati site and download the latest ati mobile vista drivers and install them - whatever update loaded isn't the latest driver because your card isn't supported by the windows 7 beta drivers and as you said it is a 2008 driver - the only drivers that will work are the ati vista drivers - install the latest and reconnect your monitor - thats all i would do and if they wont install - use compatibity mode to install :
To install a driver in compatibility mode - right click the setup.exe file - click properties - click compatibility - check run in compatibility with vista - check run as admimistrator - leave the rest blank. Start setup.exe and install.
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14 Mar 2009   #16
Coda

Windows 7
 
 

Quote   Quote: Originally Posted by whest View Post
Remove the external monitor go to the ati site and download the latest ati mobile vista drivers and install them - whatever update loaded isn't the latest driver because your card isn't supported by the windows 7 beta drivers and as you said it is a 2008 driver - the only drivers that will work are the ati vista drivers - install the latest and reconnect your monitor - thats all i would do and if they wont install - use compatibity mode to install :
To install a driver in compatibility mode - right click the setup.exe file - click properties - click compatibility - check run in compatibility with vista - check run as admimistrator - leave the rest blank. Start setup.exe and install.
Not to be a jerk, Whest, but I can't help feeling you didn't read any of the previous posts. I've done all of that and it's not the external monitor I'm having a hard time with. It's the primary monitor.

I officially gave up on it two days ago. I am now running Windows XP dual booted with Ubuntu.
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14 Mar 2009   #17
whest

XP, Vista, W7 64bit Home Premium
 
 

Sorry mate i afraid i missread yo first POST - i did read all the replys though - however, you should of tried the latest ati drivers i feel for your card or even backtracked before giving up - good luck with ubunta and xp sometimes i miss vital details as in hurry.
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18 Apr 2009   #18
Alguien

Windows XP Pro, Windows Vista Enterprise, Windows 7, Ubuntu 8.04
 
 

Sorry for reviving this topic, but i found it by googleing because i had the same problem.

I found by myself a fix which should work.

The primary problem is that Windows, both Vista and 7 have the same issue with some laptop screens.
The problem is driver related, since it always shows up after installing the display driver (both ATI or nVidia). The monitor suddenly disappears or shows wrong information about itself on the Device Manager (doesnt show for me).

The best way to re-enable the monitor is to close laptop's lid and reopen it. It will re-enable the monitor and now it shows again on Device Manager with the corresponding display information and of course, it works properly.
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19 Apr 2009   #19
G2gCya

Windows 7 Home Premium x64
 
 

if none works, maybe u can try to do a clean install again
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12 May 2009   #20
dusk

XP, Win7
 
 

I found this thread also through google. You seem to have the same problem as me.
I don't get an drivers officially from Samsung for my Samsung R50, but I managed to install all the necessary drivers. Only the GPU stuff was a little difficult because I had to mod the driver or it wouldn't install but now I have full functionality (Powerplay, Acceleration) and at least one display. This was an automatic mod tool for the ATI Catalyst suite.

The problem is, while everything works fine with the primary laptop display, once I plugin the external LG Flatron the laptop display goes black and there seems to be nothing I can do about it. If I reboot the logon screen sometimes is already on the external screen even when I remove the cabel.
The only way I could change that was through a removal of the GPU driver. The Generic Windows driver does recognise the internal display again but only as described (meaning it shows a picture but doesn't necessarily show up in the device manager nor anywhere else). Doesn't show up in the device manager and it in the change resolution menu you can access the prefernces sometimes but even than there is no way of changing the driver.

The thing is it works fine with one of the displays but both together work only at the very beginning even with extending and both in the perfect resolution. One reboot and the laptop display seemed to have disappeared into nirvana.

They only thing I think necessary would be to prefent windows form changing any driver settings to the notebooks display once it works. And after this is done I should be able to savely use the external monitor without problems.
When they both worked they only used Generic PnP monitor.sys drivers and I think if I could get the laptop display to use a special cloned one, one the os thinks is newer than any other, saved a different folder, it should work.

I have no Idea how this is doable. Any suggestions. I once managed to be at a point where I could update the driver and hoped to replace it, but I didn't really now what to change in order for Windows 7 to replace it. It was always saying the current driver is the newest one. That was true I only saved the very same monitor.sys in a different folder and tried to change release dates and version numbers.

DriverVer=06/21/2006,6.1.7100.0
to
DriverVer=06/22/2006,6.1.7101.0

Any suggestions. I will also try this close and open lid but I expect it to be as useful as pressing FN+F4. The latter only detects the external display. It really is the same as in this thread after you press detect it if at all it detects the external display. Only difference is that the generic pnp driver works fine until the "preffered" external display is attached.

FYI I don't know how to get a real driver for my internal display in XP which was the shipped OS there is also only the generic driver running.
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 Windows 7 Won't Detect My Primary Monitor




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