ATI Radeon HD 4800 series

when you right click your desktop, is Catalyst Control Center the first entry of the list?
if so, then catalyst is installed.

Are you installing the 9.12 hotfix drivers without the 9.12 officials first. There is an issue with the 9.12 hotfix drivers not updating the version number, so they will actually display the last version that you had installed.

Anyway I would just scrap the 9.12's all together and grab the 12.1 Betas here. Don't worry about the size, they are X86 and X64's in one that is why the file size is large.

Whenever I have issues with my ATI drivers, I perform a clean install of new drivers. This is how I do it which may be similar to how others do it as well.

Step 1. Download and install Driversweeper.

Step 2. Run the ATI installer and proceed until you get to the option of installing or uninstalling and select uninstall. The ATI installer is optimized for removing ATI components so it is recommended over using add/remove programs or device manager for uninstalling.

Step 3. Disable automatic driver installation. See note:

   Note

Go to Start > Search > (Type in) gpedit.msc > Computer Configuration > Administrative Templates > System > Device Installation > Device Installation Restrictions > (Right Click) Prevent Installation of Devices not described by other policy settings > Edit > Select ENABLED


Note: This will need to be set back to NOT CONFIGURED before proceeding with the new driver installation or you may get errors during the installation.

Step 4. Reboot into safe mode and run driversweeper.
Step 5. Reboot back into Windows 7 wait a couple of minutes for your system to fully boot up and then revert the change made in the above note for the automatic driver installation.
Step 6. Install the new drivers and reboot when prompted to do so.


There is a good chance that just running the ATI installer to uninstall the old drivers and then installing the new ones without rebooting first may resolve your issue but if you are having problems, I would suggest to spend the extra few minutes to clean up the old drivers.

Mitch656 said:

OH, but when i try and install CCC it never installs.

I remember in windows XP the was a ATI icon in task tray, and then in Vista and 7 it was never there

You only downloaded the driver and not the CCC, remember?

The Downloads page shows the latest driver to be 9.12, but some here are saying that is only the Catalyst version and that you have the latest driver: http://game.amd.com/us-en/drivers_ca...indows-7-32bit

Maybe some of the Catalyst experts here can explain to you why you may or may not need Catalyst Control Center. I've always thought of it as bloatware, unless you want specialized controls over your card..

sygnus21 said:

Can you provide a valid reason for dumping the 9.12 drivers and going with betaware? Unless the OP feels like dealing in beta drivers, I say stick with the official ones.

Provide a valid reason, no. Provide an opinion, yes. The 9.12's may be WHQL but they also have a 9.12 hotfix that was released shortly after the official drivers. Which tells you that WHQL may be recommended but that does not always mean it is better.

I could have recommended the 9.11 or 9.10 WHQL also, but I have no idea what games the OP is playing. So the default recommendation from me are the newest drivers to provide support for the newest games.

As for my procedure for clean installation of drivers, I posted it because it is what works for me when I have issues not resolved through a basic re-installation. It is not necessarily meant to be any more preferred than anyone else way of doing it.

There are people who can just install new drivers over old ones and never have problems and there are people who try everything and end up wiping their hard drive and reinstalling Windows just to get things to work properly. I am somewhere in between that mix. When someone is online for hours looking for a solution to a problem and I can provide, with what may seem somewhat unnecessary amount of steps, a solution in what would only be an extra few minutes from a regular installation procedure. I see it as worth someones time to try out.