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Windows 7: HD5850 "Display driver stopped responding"

30 Jan 2010   #11
skunksmash

SEVEN x64
 
 

ok....has the card got good airflow..?? all around it.

i'd open a support ticket with the card vendor, let them know what your seeing.... they may think its worth returning.

usually software is the culprit from my experience with these cards, but there are a few defective units, you've reinstalled windows, run all available drivers & still the problem persists, i dont suppose there's another machine you can test the card in before you start an RMA..???

perhaps it just doesn't like your H/W config full stop.

if you do RMA & the new card does exactly the same your gonna be really upset.

but as i say start up a ticket & see what they suggest, b/c (as you know) there's only so much you can try until your left with the H/W as the problem


My System SpecsSystem Spec
.
30 Jan 2010   #12
CptZiggy

 
 

Tried to run with only the windows drivers, and got a bluescreen.

I'll innstall the drivers once again, and give you a screenshot.
My System SpecsSystem Spec
30 Jan 2010   #13
CptZiggy

 
 

Quote   Quote: Originally Posted by skunksmash View Post
ok....has the card got good airflow..?? all around it.

i'd open a support ticket with the card vendor, let them know what your seeing.... they may think its worth returning.

usually software is the culprit from my experience with these cards, but there are a few defective units, you've reinstalled windows, run all available drivers & still the problem persists, i dont suppose there's another machine you can test the card in before you start an RMA..???

perhaps it just doesn't like your H/W config full stop.

if you do RMA & the new card does exactly the same your gonna be really upset.

but as i say start up a ticket & see what they suggest, b/c (as you know) there's only so much you can try until your left with the H/W as the problem
Yeah, the card got good airflow, and the temp is pretty good all over.
However if there's nothing wrong with the card there's nothing they can do.

So im stuck with a $400 GPU I can't even use..

Called the store I bought the GPU, they had nothing to say except I had to send it back for them to check if there's something wrong with it. (Which is probably isnt.)

The problem doesnt occur in Windows XP, but then COD MW2 freezes another way, with the sound aswell which makes me have to do a reboot.
My System SpecsSystem Spec
.

30 Jan 2010   #14
mak

Windows 7 Ultimate x32
 
 

try this card in x32bit of windows 7 with latest driver
My System SpecsSystem Spec
30 Jan 2010   #15
skunksmash

SEVEN x64
 
 

Quote   Quote: Originally Posted by CptZiggy View Post
Quote   Quote: Originally Posted by skunksmash View Post
ok....has the card got good airflow..?? all around it.

i'd open a support ticket with the card vendor, let them know what your seeing.... they may think its worth returning.

usually software is the culprit from my experience with these cards, but there are a few defective units, you've reinstalled windows, run all available drivers & still the problem persists, i dont suppose there's another machine you can test the card in before you start an RMA..???

perhaps it just doesn't like your H/W config full stop.

if you do RMA & the new card does exactly the same your gonna be really upset.

but as i say start up a ticket & see what they suggest, b/c (as you know) there's only so much you can try until your left with the H/W as the problem
Yeah, the card got good airflow, and the temp is pretty good all over.
However if there's nothing wrong with the card there's nothing they can do.

So im stuck with a $400 GPU I can't even use..

Called the store I bought the GPU, they had nothing to say except I had to send it back for them to check if there's something wrong with it. (Which is probably isnt.)
forget the store, who manufactured the card..???, get in touch with them


even-though it seems to be S/W related, you've still payed for a card which isnt working.

if you cant get this sorted with the manufacturer, the sub vendor will be obligated to refund your money at the very least.
My System SpecsSystem Spec
30 Jan 2010   #16
CptZiggy

 
 

Quote   Quote: Originally Posted by mak View Post
try this card in x32bit of windows 7 with latest driver
The same problem happens in x32bit og Windows 7 if I remember correctly, but not in
XP.

And I kinda wanna run a x64bit system because I want to use all my RAM.
My System SpecsSystem Spec
30 Jan 2010   #17
smarteyeball

 
 

Quote   Quote: Originally Posted by CptZiggy View Post
Tried to run with only the windows drivers, and got a bluescreen.

I'll innstall the drivers once again, and give you a screenshot.
You're probably blue screening because you still have CCC installed. Time to start from scratch.

Download and install Driversweeper:
Guru3D - Driver Sweeper

Remove Ati Catalyst install Manager from through control panel Control Panel\Programs\Programs and Features

Boot into safe mode, run DriverSweeper and then Analyze/ clean all the ATI files.

Boot normally and install either 9.12 or the 10.1 RC2 drivers.

If your issue still exists, then it does sound like the card itself may have a problem.


CODM W2 freezing is another issue all together
My System SpecsSystem Spec
30 Jan 2010   #18
CptZiggy

 
 

Quote   Quote: Originally Posted by smarteyeball View Post
Quote   Quote: Originally Posted by CptZiggy View Post
Tried to run with only the windows drivers, and got a bluescreen.

I'll innstall the drivers once again, and give you a screenshot.
You're probably blue screening because you still have CCC installed. Time to start from scratch.

Download and install Driversweeper:
Guru3D - Driver Sweeper

Remove Ati Catalyst install Manager from through control panel Control Panel\Programs\Programs and Features

Boot into safe mode, run DriverSweeper and then Analyze/ clean all the ATI files.

Boot normally and install either 9.12 or the 10.1 RC2 drivers.

If your issue still exists, then it does sound like the card itself may have a problem.
I did ran driversweeper, no CCC installed.

Bluescreen came out of nowhere.
My System SpecsSystem Spec
30 Jan 2010   #19
CptZiggy

 
 

I'll try Windows 7 x32 or Windows XP again and see if there's any problems left.
My System SpecsSystem Spec
30 Jan 2010   #20
smarteyeball

 
 

Quote   Quote: Originally Posted by CptZiggy View Post
I did ran driversweeper, no CCC installed.

Bluescreen came out of nowhere.
When did you run driversweeper? before or after letting Windows update install the drivers?

Have you checked your RAM with memtest86+ by any chance?
My System SpecsSystem Spec
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 HD5850 "Display driver stopped responding"




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