My computer isn't picking up the graphics card

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  1. Posts : 9,606
    Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
       #21

    Do you have a Dell service Tag # on the computer ?
      My Computer


  2. Posts : 30
    Windows 7 Professional 64-bit
    Thread Starter
       #22

    Yeah as soon as i connected the adapter and it gave me options to check for updates for 7 I did that. Not sure about the BIOS stuff.
      My Computer


  3. Posts : 30
    Windows 7 Professional 64-bit
    Thread Starter
       #23

    The service tag is 8MYW191
      My Computer


  4. Posts : 9,606
    Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
       #24

    Dell has No Bios updates on this computer, last other updates were 11/2005 & 1/2006
      My Computer


  5. Posts : 30
    Windows 7 Professional 64-bit
    Thread Starter
       #25

    *sigh* Tomorrow ill call microsoft and ATI (if they have a call center) and see if i can get a solution. If i cant i guess ill have to use my old video card.

    If anyone thinks of something feel free to post, but im going to bed, Ill be on tomorrow. Thanks for the help.
      My Computer


  6. Posts : 592
    WIN7 Ultimate 64bit
       #26

    Did you use 64bit pre Win 7 successfully?
    If not go back to 32bit & see if it all works on 7.

    Prob need bios update to enable some stuff properly (or it is hidden in advanced bios settings)
      My Computer


  7. Posts : 30
    Windows 7 Professional 64-bit
    Thread Starter
       #27

    Well my xp was a 32bit, I don't know how to change it back. Unless you mean install xp again. Also I checked and there are no BIOS updates.
      My Computer


  8. Posts : 592
    WIN7 Ultimate 64bit
       #28

    There are two discs in the box 32bit & 64bit Windows 7

    If you downloaded the 64bit version - I am sure you are allowed to download the 32bit version and install with your key if you can't get 64bit working.

    An MS rep might reply to this thread and let you know!
      My Computer


  9. Posts : 7,683
    Windows 10 Pro
       #29

    Xoatl said:
    So I decided to go ahead and put in my old video card. You know the one that Dell Precision 380 comes with. Quadro FX 1400 if im not mistaken. And guess what? The minute I put that in, the computer picked up on that graphics card, uses it, dxdiag knows its there. Theres more, it fixed my audio problem and intel problems in device manager, it ALSO picked up on my PCI network adapter I had in there which it turns out with my new graphics card isnt getting picked up either.
    Sounds like a bad video card or some type of conflict. Since this is a new video card I'd look at swapping it first. If the replaced video card displays the same symptoms, then it is more likely a conflict.

    Also, If possible, can you switch move the sound card to another pci slot... or move the video card to another slot?

    Lastly.... What drivers are you trying for your 4350? Look here - AMD Support Search

    As to this...

    Xoatl said:
    I am so pissed at this windows 7 shit, why did they release it if it makes computers not use, not even not properly use, but literally NOT USE a newer video card.
    It's always advisable to use the Windows 7 Upgrade Advisor "prior" to doing any upgrades.

    As for "newer" video cards being compatible with Windows, that issue belongs to the video card manufacturer, in this case ATI. However I can assure you that the card is compatible with Windows 7.

    Again, look at that video card.

    Good luck.
      My Computer


  10. Posts : 30
    Windows 7 Professional 64-bit
    Thread Starter
       #30

    No it only came in 64 bit, and thanks I'll try all that
      My Computer


 
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