Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Problem. PC Shuts Down

13 Apr 2010   #11
neo101

WIN7 Ultimate 64bit
 
 

Isn't the obvious thing to stick your old graphic card back in. Then test for however long. No probs should mean CPU is ok.

Then tackle new card - well known there can be incompatabilities with graphic cards and motherboards prob needs a bios tweek by the manufacturer
You went from 256 card to 1gb could be a memory overlap problem somewhere also.

Stick 1gb card in again.
Drastic - but you could delete "pci bus" driver in Device Manager then reboot and let win 7 rediscover all the drivers keep rebooting then go onto windows online update to find any others it needs and let them settle in. reboot.
See if it sorts it.


My System SpecsSystem Spec
.
13 Apr 2010   #12
erich

windows 7 64bits
 
 

Thanks to all of you guys

anyhow, I found the solution:

I tried everything everyone here suggested (literally), and thanks to all of you I finally narrowed the problem down to the Windows Experience Index (WEI), the solution in my case was to delete all files (except for .etl file) in the Windows/Performance/WinSat/DataFolder folder, it seems these are the files used by the WEI, once I deleted that I went back to WEI and started the whole process and it finally finished, I have not had one shut down thus far.

Im not taking the credit for this one though, I searched google for WEI problems and ended up here:
Windows Experience Index windows 7 crash

whats strange is how this little piece of software can really screw up a computer, or atleast make the computer seem its screwed up and ready for the can.

thank you all for your time and dedication!!

brgds

Eric
My System SpecsSystem Spec
13 Apr 2010   #13
Jonathan_King

Windows 7 Professional x64
 
 

Great, glad to hear you got it solved.

Thanks for sharing your solution.
My System SpecsSystem Spec
.

13 Apr 2010   #14
Thorsen

Win7 Home Premium 64x
 
 

Can you play games without crashing as well? I hope this resolved the issue. If it did, it is good knowledge to have.
My System SpecsSystem Spec
13 Apr 2010   #15
erich

windows 7 64bits
 
 

yes, I played BFBC2 with out any problems, before I couldnt even log into a server without the pc completely shutting down.
My System SpecsSystem Spec
13 Apr 2010   #16
Fumz

7 Ultimate x64
 
 

What make and model PSU do you have? Wattage means very little these days; it's only the amps that count.

Like has been suggested, do a complete rebuild making sure every connection is tight and all your cards are seated properly.

When booting up, since you have the latest bios, load the default, reboot back into the bios, and load the optimized defaults... then boot to Windows. As this doesn't seem to be a problem for you, I'm sure this all seems like tedious busy work, but it's probably not a bad idea to do it anyway just to rule out certain things.

As far as stress testing, I'd start with memtest. Optimally, you'd like to get in an 8 hour loop to make sure memtest hits all the address ranges and works them.

If you're seeing errors in tests 1-4, they're front side bus/cpu related, which means either you're not running the right voltage on vcore, or perhaps you just got a dud cpu.

If you see errors in tests 5 and up, those are memory related errors, and it either means you're not giving your RAM the proper voltage, or you've got a bad stick or dimm slot. It'll take a bit of tooling around to figure out which one, but it shouldn't be that long.


**edit**

lol, never mind... glad you got it worked out.
My System SpecsSystem Spec
14 Apr 2010   #17
neo101

WIN7 Ultimate 64bit
 
 

Quote   Quote: Originally Posted by erich View Post
Thanks to all of you guys

anyhow, I found the solution:

I tried everything everyone here suggested (literally), and thanks to all of you I finally narrowed the problem down to the Windows Experience Index (WEI), the solution in my case was to delete all files (except for .etl file) in the Windows/Performance/WinSat/DataFolder folder, it seems these are the files used by the WEI, once I deleted that I went back to WEI and started the whole process and it finally finished, I have not had one shut down thus far.

Im not taking the credit for this one though, I searched google for WEI problems and ended up here:
Windows Experience Index windows 7 crash

whats strange is how this little piece of software can really screw up a computer, or atleast make the computer seem its screwed up and ready for the can.

thank you all for your time and dedication!!

brgds

Eric
Well WEI often doesn't finish when you have a screwed/old/wrong/missing driver.

If it wasn't refreshing your drivers then we now know swopping out a CPU screws the computer /WEI

Thanks for getting back!
My System SpecsSystem Spec
08 Mar 2012   #18
tempest69

Windows 7 Enterprise 64 Bit
 
 

This problem started with my Aero not being enabled on a similar box PentiumD -Nvidia-gt8800 400watt antec that has kept the machine happy for years even with some heave 3D loading..
The problem gets a bit off in that the box powers down, but is more asleep than unplugged, as I need to either -unplug it, or hold the power button 5 seconds-, then re-press it normally for it to power up.

Ok, I have the same problem crash for the WEI.. but I dug deeper I can crash my machine by double clicking a video file. The file didnt work right in VLC for some reason.. might be broken.. Deleting this was a bear, as I had to own the file before deleting it, then re-permission the file.

ok broke the WEI and retried the AERO fix.. boom powerdown

needed to get stuff done, went to the discreet onboard, and it works.
My System SpecsSystem Spec
09 Mar 2012   #19
neo101

WIN7 Ultimate 64bit
 
 

Your PSU might be on the way out if you have weird computer sleep/wake problems, use reboot power button to reset etc (which are getting progressively worse)

Try pushing all the wires/cables/cards/ram back into all their sockets cos of heat-creep cycle/vibrations making them work their way loose
My System SpecsSystem Spec
Reply

 Problem. PC Shuts Down




Thread Tools




Similar help and support threads
Thread Forum
HP Window 7 turns on and shuts off. Shuts off before starting up.
Ive had my laptop about a year now. It randomly stopped working one day. I've tried some other tricks on the internet does not work. Laptop stays on but the screen turns off before starting, then turn on again and off repeatedly. If you have any clue what the problem is it how I could fix it. Let...
General Discussion
Computer display shuts off/computer shuts down. During video tasks.
Whenever I play a movie or a game, after about 20 mins or so the display stops working. On some occasions the computer will just shut off. I have ran a AIDA64 benchmark test on my machine with all hardware devices and the system performs well. (Test ran for 5 hours +) I also checked my cpu...
Hardware & Devices
System Randomly Shuts Off - Since Yesterday [Problem Details Within]
Hello there! this is my first post, I come here often as an 'outsider' for support on troubleshooting but this time I can't genuinely work out what's causing my issue after some research! Since yesterday my Windows 7 Professional x64 system has been shutting itself off mid-use and whilst away,...
BSOD Help and Support
PC Shuts down by itself
20secs after logging in, my pc shuts down by itself..I have to unplug it before it will turn on again but eventually if will turn off again after few secs... is it a PSU or Motherboard failure? I check my Mobo and PSU and there was no blown capacitors...but I can smell a a burnt capacitor..help me...
Performance & Maintenance
Problem: Win7RTMx64 shuts down computer when gaming
Hello My new computer shuts down completely when playing DirectX games like COD and Crysis. First I thought it was a heating problem but I ruled that out when I kept the case open and monitored the temparatures. It can also happen within the first minute of a game, but it could happen at a later...
Gaming
Problem after monitor shuts off
Hello, I am using Windows 7 RC on a Dell 1501 laptop. The problem I have is if I leave the computer idle for a few minutes and the screen turns off (the pc doesn't go into hibernate or sleep) and then I move the mouse, the screen turns back on but the pointed is jumpy and my programs are...
General Discussion


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 16:59.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App