Problem. PC Shuts Down

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  1. Posts : 592
    WIN7 Ultimate 64bit
       #11

    Isn't the obvious thing to stick your old graphic card back in. Then test for however long. No probs should mean CPU is ok.

    Then tackle new card - well known there can be incompatabilities with graphic cards and motherboards prob needs a bios tweek by the manufacturer
    You went from 256 card to 1gb could be a memory overlap problem somewhere also.

    Stick 1gb card in again.
    Drastic - but you could delete "pci bus" driver in Device Manager then reboot and let win 7 rediscover all the drivers keep rebooting then go onto windows online update to find any others it needs and let them settle in. reboot.
    See if it sorts it.
      My Computer


  2. Posts : 7
    windows 7 64bits
    Thread Starter
       #12

    Thanks to all of you guys

    anyhow, I found the solution:

    I tried everything everyone here suggested (literally), and thanks to all of you I finally narrowed the problem down to the Windows Experience Index (WEI), the solution in my case was to delete all files (except for .etl file) in the Windows/Performance/WinSat/DataFolder folder, it seems these are the files used by the WEI, once I deleted that I went back to WEI and started the whole process and it finally finished, I have not had one shut down thus far.

    Im not taking the credit for this one though, I searched google for WEI problems and ended up here:
    Windows Experience Index windows 7 crash

    whats strange is how this little piece of software can really screw up a computer, or atleast make the computer seem its screwed up and ready for the can.

    thank you all for your time and dedication!!

    brgds

    Eric
      My Computer


  3. Posts : 13,354
    Windows 7 Professional x64
       #13

    Great, glad to hear you got it solved.

    Thanks for sharing your solution.
      My Computer


  4. Posts : 3,300
    Win7 Home Premium 64x
       #14

    Can you play games without crashing as well? I hope this resolved the issue. If it did, it is good knowledge to have.
      My Computer


  5. Posts : 7
    windows 7 64bits
    Thread Starter
       #15

    yes, I played BFBC2 with out any problems, before I couldnt even log into a server without the pc completely shutting down.
      My Computer


  6. Posts : 1,496
    7 Ultimate x64
       #16

    What make and model PSU do you have? Wattage means very little these days; it's only the amps that count.

    Like has been suggested, do a complete rebuild making sure every connection is tight and all your cards are seated properly.

    When booting up, since you have the latest bios, load the default, reboot back into the bios, and load the optimized defaults... then boot to Windows. As this doesn't seem to be a problem for you, I'm sure this all seems like tedious busy work, but it's probably not a bad idea to do it anyway just to rule out certain things.

    As far as stress testing, I'd start with memtest. Optimally, you'd like to get in an 8 hour loop to make sure memtest hits all the address ranges and works them.

    If you're seeing errors in tests 1-4, they're front side bus/cpu related, which means either you're not running the right voltage on vcore, or perhaps you just got a dud cpu.

    If you see errors in tests 5 and up, those are memory related errors, and it either means you're not giving your RAM the proper voltage, or you've got a bad stick or dimm slot. It'll take a bit of tooling around to figure out which one, but it shouldn't be that long.


    **edit**

    lol, never mind... glad you got it worked out.
      My Computer


  7. Posts : 592
    WIN7 Ultimate 64bit
       #17

    erich said:
    Thanks to all of you guys

    anyhow, I found the solution:

    I tried everything everyone here suggested (literally), and thanks to all of you I finally narrowed the problem down to the Windows Experience Index (WEI), the solution in my case was to delete all files (except for .etl file) in the Windows/Performance/WinSat/DataFolder folder, it seems these are the files used by the WEI, once I deleted that I went back to WEI and started the whole process and it finally finished, I have not had one shut down thus far.

    Im not taking the credit for this one though, I searched google for WEI problems and ended up here:
    Windows Experience Index windows 7 crash

    whats strange is how this little piece of software can really screw up a computer, or atleast make the computer seem its screwed up and ready for the can.

    thank you all for your time and dedication!!

    brgds

    Eric
    Well WEI often doesn't finish when you have a screwed/old/wrong/missing driver.

    If it wasn't refreshing your drivers then we now know swopping out a CPU screws the computer /WEI

    Thanks for getting back!
      My Computer


  8. Posts : 1
    Windows 7 Enterprise 64 Bit
       #18

    This problem started with my Aero not being enabled on a similar box PentiumD -Nvidia-gt8800 400watt antec that has kept the machine happy for years even with some heave 3D loading..
    The problem gets a bit off in that the box powers down, but is more asleep than unplugged, as I need to either -unplug it, or hold the power button 5 seconds-, then re-press it normally for it to power up.

    Ok, I have the same problem crash for the WEI.. but I dug deeper I can crash my machine by double clicking a video file. The file didnt work right in VLC for some reason.. might be broken.. Deleting this was a bear, as I had to own the file before deleting it, then re-permission the file.

    ok broke the WEI and retried the AERO fix.. boom powerdown

    needed to get stuff done, went to the discreet onboard, and it works.
      My Computer


  9. Posts : 592
    WIN7 Ultimate 64bit
       #19

    Your PSU might be on the way out if you have weird computer sleep/wake problems, use reboot power button to reset etc (which are getting progressively worse)

    Try pushing all the wires/cables/cards/ram back into all their sockets cos of heat-creep cycle/vibrations making them work their way loose
      My Computer


 
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