New
#1
black screen at loading windows 7 64bit in normal mode
Hi guys,
i've got a problem thats driving me mad. i got my new system in the mail and was stoked to be playing new games on maximum settings untill i got a blank screen while loading windows on the 3rd day of owning it. Sometimes the screen will even turn off after i've entered my password and pressed enter. or even go a blueish green colour with no text or mouse cursor.
i did a little trouble shooting and think i've narrowed it down to the graphics card which is a xfx radeon hd 5850 xxx edition. which was abit of a shock because it's only been used for about 3 days... it will display fine on safe mode.
i can load all safe modes with no problems, then i disable the video device and can log into windows normal mode, i've got the latest driviers installed and tried unistalling them and installing the ones that came with the card to no avail..
i tried the windows repair but i think all it did was a system restore which didnt fix anything either..
any ideas on how i can pin point the problem so that i've got my homework done for when i talk to the manufacturer?