Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Video monitor incompatibility?

24 Apr 2010   #1
twanger

windows 7
 
 
Video monitor incompatibility?

I have two nice Samsung Syncmaster monitors, a 19" and a 17". Both support analog (VGA) and digital (DVI) connections. The 17" works with my new HP Pavilion 'HPE-180t' desktop system (VGA and DVI), but the 19" only works with a VGA connection; connecting via DVI gives the Samsung error message "video mode not supported."

The Pavilion system has an ATI Radeon 4650 card, with DVI, VGA and HDMI outputs. I have set it to 1280 x 1024 resolution, which is the highest resolution supported by the monitors.

The 19" monitor works great via either a DVI or VGA connection with my old PC (a 6-yr old Pavilion).

HP Support says that maybe my 19" monitor is not supported by Windows 7. I don't know what the O.S. has to do with it - isn't this a problem between the signal being put out by the ATI video card and the monitor?

Are other people having problems with new Windows 7 systems not working with older monitors?

Isn't "DVI" a STANDARD?


My System SpecsSystem Spec
.
24 Apr 2010   #2
archie123

Win 10 Home Premium 64 Bit
 
 

when do you get the video mode not supported message? immediately or after windows starts to load? have you tried setting your refresh rate to 60hz? does it work in safe mode?

edit just had a quick poke around the interweb , seems it may be either faulty or not cmpatible with your card...................

http://forums.guru3d.com/showthread.php?t=208019

also apparently the ATI cards are combined analogue/digital connections not digital only so maybe a cable issue?

http://www.asisupport.com/ts_asus_dvi-i_to_dvi-d.htm
My System SpecsSystem Spec
24 Apr 2010   #3
alphanumeric

Windows 10 Education 64 bit
 
 

I don't think its just the ATI cards that are combined. I think you will find that most Video cards with a DVI connector are DVI-I, analog and digital. Thats done so you can put a DVI to VGA adapter on it and use a VGA monitor. Even if there is also a VGA connector. The monitors DVI connector will be DVI-D (digital only).

twanger for what its worth I have two 19 I-Inc LCD's running at 1280x1024 on windows 7 x64. One on DVI and the other on VGA. Double check your refresh rate is set to 60hz, you have to go to advanced properties to see it. You could also try a lower resolution just to see if it works.
My System SpecsSystem Spec
.

24 Apr 2010   #4
Heroxoot

Windows 7 Pro
 
 

Video mode not supported is 100% resolution problem. Change the res.
My System SpecsSystem Spec
24 Apr 2010   #5
brady

 

Quote   Quote: Originally Posted by Heroxoot View Post
Video mode not supported is 100% resolution problem. Change the res.

^^^

lower resolution then connect dvi
My System SpecsSystem Spec
24 Apr 2010   #6
Heroxoot

Windows 7 Pro
 
 

Quote   Quote: Originally Posted by brady View Post
Quote   Quote: Originally Posted by Heroxoot View Post
Video mode not supported is 100% resolution problem. Change the res.

^^^

lower resolution then connect dvi
Yea, I figured it out once when I used ati CCC to force a higher res and my monitor spazzed out.
My System SpecsSystem Spec
25 Apr 2010   #7
twanger

windows 7
 
 
Thanks for the replies

The 19" monitor is working now. The resolution and refresh rate appeared to be correct. I had to make it (the DVI monitor) the primary monitor (in a two-monitor setup) and also enable ATI's HydraVision multi-monitor manager to get it all working right. It was not very straightforward, but all's well now.

The comments about DVI-I and DVI-D were educational, thanks. The monitors are definitely DVI-D and the card appears to be DVI-I.
My System SpecsSystem Spec
25 Apr 2010   #8
Seven Eleven

Windows 7 Professional x64 SP1
 
 

Quote   Quote: Originally Posted by alphanumeric View Post
I think you will find that mid-high level Video cards with a DVI connector are DVI-I, analog and digital.
there. fixed it for ya.

for example my old el cheapo 6200 was with DVI-D connector.
My System SpecsSystem Spec
25 Apr 2010   #9
alphanumeric

Windows 10 Education 64 bit
 
 

Quote   Quote: Originally Posted by Seven Eleven View Post
Quote   Quote: Originally Posted by alphanumeric View Post
I think you will find that mid-high level Video cards with a DVI connector are DVI-I, analog and digital.
there. fixed it for ya.

for example my old el cheapo 6200 was with DVI-D connector.
True enough, single or dual monitor support factors into it too.

twanger are these wide screen or normal aspect ratio monitors. If the 19 inch is a wide screen then 1280x1024 is probabaly the wrong resolution for that monitor.
My System SpecsSystem Spec
25 Apr 2010   #10
Seven Eleven

Windows 7 Professional x64 SP1
 
 

Quote   Quote: Originally Posted by alphanumeric View Post
twanger are these wide screen or normal aspect ratio monitors. If the 19 inch is a wide screen then 1280x1024 is probabaly the wrong resolution for that monitor.
yep for widescreen 1366x768 would be closer to the truth.
My System SpecsSystem Spec
Reply

 Video monitor incompatibility?




Thread Tools




Similar help and support threads
Thread Forum
Laptop monitor dilema. Is it the monitor or the intigrated video card.
I didn't know if I should have put this in the general discussion page or the video card page but here it is. :D My laptop has been acting up today. I would open the lid and it would have strange colors. For example blues would be a strange red color. But it would automatically fix itself and...
Graphic Cards
Win 7 x64 start, then no video on my monitor
Everything look fine, but when windows 7 start after welcome screen, no video on my monitor, but my led sign is blue. I change hard drives and reinstalled windows 7 several times, but the problem is still there My PC change letters on messages. i did a reset to the BIOS, but nothing new happended
Performance & Maintenance
Windows 7 Incompatibility with video card
I'm creating this topic here in order to see if someone Can you help me in my problem. = / Until yesterday when I used Windows XP on my PC, then I format it for puts Windows 7 And my video card is incompatible with it (nVidia Geforce 6200 A-LE 512) Drive when you install it the screen goes...
Hardware & Devices
Video Stuttering on Third Monitor Running off Second Video Card
Hey everyone. I installed a second video card to my system because I have a dual monitor setup running off one card (ATI 3850) and now I have an ATI 4670 running my projector. It seems that when I play video off the second card (to my projector) it shows a slight stuttering in the video, but not...
Graphic Cards
Win 7 Ultimate second monitor no video
Heres the link to a video of my machine explaining exactly the problem: http://www.sendspace.com/pro/dl/s0sdqo Hi everybody, after an exhaustive effort on everyones part yesterday I finally found someone who had the answer to my problem (see below). I want to thank everyone who took the time...
Graphic Cards
ATI - Dual Monitor - Video
Has anyone successfully managed to get video displayed on both monitors? Unlike in XP when I watch a video, it is only played back on my primary monitor.
Graphic Cards


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 14:01.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App