New
#11
Hi! We ended up sending the card back to be tested, but it came back with the all-clear. Apparently, it is an incompatibility between the driver software and our particular motherboard. The computer shop updated the BIOS and now youtube video's will play, but not certain .wmv and .mp4's still. Not really sure what else I can do to help, as I won't have access to that particular computer for a couple of months