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Windows 7: Eah4350 silent has stopped responding and recovered succesfully

05 Jul 2010   #21
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Quote   Quote: Originally Posted by Sissalina View Post
Include, he's knowlegded with stuff inside a pc (way more than i am), he checked that modules aswell, as of what he said it was like it should be. :S
If a Dad says it's good, then that is good enough for me!
So we cross off memory and move on.

Quote   Quote: Originally Posted by Sissalina View Post
uninstalled my driver and no crash appears, haven't installed any driver yet, and yet it runs smoothly (bad graphic but well eh)..... got to be the driver then :S?
It certainly looks like you are dealing with a driver issue. When you uninstalled the video driver and restarted W7 most likely installed it's own generic driver. If you look in the Start > Control Panel > Hardware & Sound > Devices & Printers > Device Manager > Display Adapters > Your Video Card and right click and choose Properties, do you see WDDM 1.1 as the driver? If so, good. That means with a working driver your symptoms stop. Now all you need is a good driver install.

First, go into Start > Control Panel > Programs and find any and all programs that are for your ATI video card and uninstall them.

Next go into Windows Explorer and check the C: drive for any ATI folders, look inside and delete any folders that contain the driver files. These will be recreated when you install the new drivers.

In your case it would be a very good idea to use a program like CCleaner in Safe Mode to make sure you have removed every trace of old ATI driver files. But you might be able to get away without this step.

Now download directly from ATI the driver package you want to install.

Most current driver 10.6 here:
Graphics Drivers & Software
Enter your info to find the driver. Be sure to check out the tips links at the bottom of that page.

You can find the 10.3 drivers here for 32 bit W7:
ATI Catalyst 10.3 Windows 7 | Vista (32-bit) download from Guru3D.com

Restart the computer, then run the install package. See if that works.


My System SpecsSystem Spec
.
05 Jul 2010   #22
Sissalina

Windows 7 x86 Ultimate
 
 

Quote   Quote: Originally Posted by TVeblen View Post
Quote   Quote: Originally Posted by Sissalina View Post
Include, he's knowlegded with stuff inside a pc (way more than i am), he checked that modules aswell, as of what he said it was like it should be. :S
If a Dad says it's good, then that is good enough for me!
So we cross off memory and move on.

Quote   Quote: Originally Posted by Sissalina View Post
uninstalled my driver and no crash appears, haven't installed any driver yet, and yet it runs smoothly (bad graphic but well eh)..... got to be the driver then :S?
It certainly looks like you are dealing with a driver issue. When you uninstalled the video driver and restarted W7 most likely installed it's own generic driver. If you look in the Start > Control Panel > Hardware & Sound > Devices & Printers > Device Manager > Display Adapters > Your Video Card and right click and choose Properties, do you see WDDM 1.1 as the driver? If so, good. That means with a working driver your symptoms stop. Now all you need is a good driver install.

First, go into Start > Control Panel > Programs and find any and all programs that are for your ATI video card and uninstall them.

Next go into Windows Explorer and check the C: drive for any ATI folders, look inside and delete any folders that contain the driver files. These will be recreated when you install the new drivers.

In your case it would be a very good idea to use a program like CCleaner in Safe Mode to make sure you have removed every trace of old ATI driver files. But you might be able to get away without this step.

Now download directly from ATI the driver package you want to install.

Most current driver 10.6 here:
Graphics Drivers & Software
Enter your info to find the driver. Be sure to check out the tips links at the bottom of that page.

You can find the 10.3 drivers here for 32 bit W7:
ATI Catalyst 10.3 Windows 7 | Vista (32-bit) download from Guru3D.com

Restart the computer, then run the install package. See if that works.

atm, i use banjos driversweeper (since it works better than ccleaner, as of what i can see).. i'll try that right asap, couldn't find any 10.3 driver, so thanks for giving 1 out.

okay. brb gotta try ^^
My System SpecsSystem Spec
05 Jul 2010   #23
Sissalina

Windows 7 x86 Ultimate
 
 

Quote   Quote: Originally Posted by Sissalina View Post
Quote   Quote: Originally Posted by TVeblen View Post
Quote   Quote: Originally Posted by Sissalina View Post
Include, he's knowlegded with stuff inside a pc (way more than i am), he checked that modules aswell, as of what he said it was like it should be. :S
If a Dad says it's good, then that is good enough for me!
So we cross off memory and move on.

Quote   Quote: Originally Posted by Sissalina View Post
uninstalled my driver and no crash appears, haven't installed any driver yet, and yet it runs smoothly (bad graphic but well eh)..... got to be the driver then :S?
It certainly looks like you are dealing with a driver issue. When you uninstalled the video driver and restarted W7 most likely installed it's own generic driver. If you look in the Start > Control Panel > Hardware & Sound > Devices & Printers > Device Manager > Display Adapters > Your Video Card and right click and choose Properties, do you see WDDM 1.1 as the driver? If so, good. That means with a working driver your symptoms stop. Now all you need is a good driver install.

First, go into Start > Control Panel > Programs and find any and all programs that are for your ATI video card and uninstall them.

Next go into Windows Explorer and check the C: drive for any ATI folders, look inside and delete any folders that contain the driver files. These will be recreated when you install the new drivers.

In your case it would be a very good idea to use a program like CCleaner in Safe Mode to make sure you have removed every trace of old ATI driver files. But you might be able to get away without this step.

Now download directly from ATI the driver package you want to install.

Most current driver 10.6 here:
Graphics Drivers & Software
Enter your info to find the driver. Be sure to check out the tips links at the bottom of that page.

You can find the 10.3 drivers here for 32 bit W7:
ATI Catalyst 10.3 Windows 7 | Vista (32-bit) download from Guru3D.com

Restart the computer, then run the install package. See if that works.

atm, i use banjos driversweeper (since it works better than ccleaner, as of what i can see).. i'll try that right asap, couldn't find any 10.3 driver, so thanks for giving 1 out.

okay. brb gotta try ^^
wth... that driver didn't work either :S
My System SpecsSystem Spec
.

05 Jul 2010   #24
fishnbanjo

Vista 64 Ultimate, Windows 7 64 Ultimate, Ubuntu 9.10
 
 

Go to Start> type sfc /scannow and when it shows up at the top right mouse click and run as Administrator and see if it reports finding/fixing anything on the drive.
My System SpecsSystem Spec
06 Jul 2010   #25
Sissalina

Windows 7 x86 Ultimate
 
 

Quote   Quote: Originally Posted by fishnbanjo View Post
Go to Start> type sfc /scannow and when it shows up at the top right mouse click and run as Administrator and see if it reports finding/fixing anything on the drive.
Windows Resource Protection did not find any integrity violations. :S
My System SpecsSystem Spec
06 Jul 2010   #26
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Hi Sissalina

Did you ever check out that BIOS thing?
Was the driver version that worked without crashing the WDDM 1.1 Windows version?

In the meantime, here is another test you can try:
If your brother has the exact same video card that you do, then leave the current Catalyst drivers installed on your machine, shut down, and put your brother's video card in your machine. Then start the computer and see if the errors go away using his card.

What this would test is whether your video card is defective. It may be that it only fails when asked to perform advanced functions that the Catalyst drivers would enable, but the generic Windows drivers do not.
My System SpecsSystem Spec
09 Jul 2010   #27
Sissalina

Windows 7 x86 Ultimate
 
 

Quote   Quote: Originally Posted by TVeblen View Post
Hi Sissalina

Did you ever check out that BIOS thing?
Was the driver version that worked without crashing the WDDM 1.1 Windows version?

In the meantime, here is another test you can try:
If your brother has the exact same video card that you do, then leave the current Catalyst drivers installed on your machine, shut down, and put your brother's video card in your machine. Then start the computer and see if the errors go away using his card.

What this would test is whether your video card is defective. It may be that it only fails when asked to perform advanced functions that the Catalyst drivers would enable, but the generic Windows drivers do not.
1, yes. it were..

2, that's somewhat useless test, when i already went to shop for a new graphic, same type just a other. but okay. ill try that..

Quote:
Additional :
Went to the shop for getting a new graphic card and told about the issue, so they gave me a other graphic card (same graphic card, just 1 from the shop instead). through it would resolve the issue, which it didn't...
posted in top o.O
My System SpecsSystem Spec
09 Jul 2010   #28
Sissalina

Windows 7 x86 Ultimate
 
 

Quote   Quote: Originally Posted by Sissalina View Post
Quote   Quote: Originally Posted by TVeblen View Post
Hi Sissalina

Did you ever check out that BIOS thing?
Was the driver version that worked without crashing the WDDM 1.1 Windows version?

In the meantime, here is another test you can try:
If your brother has the exact same video card that you do, then leave the current Catalyst drivers installed on your machine, shut down, and put your brother's video card in your machine. Then start the computer and see if the errors go away using his card.

What this would test is whether your video card is defective. It may be that it only fails when asked to perform advanced functions that the Catalyst drivers would enable, but the generic Windows drivers do not.
1, yes. it were..

2, that's somewhat useless test, when i already went to shop for a new graphic, same type just a other. but okay. ill try that..

Quote:
Additional :
Went to the shop for getting a new graphic card and told about the issue, so they gave me a other graphic card (same graphic card, just 1 from the shop instead). through it would resolve the issue, which it didn't...
posted in top o.O
okay... same error appears...

additionally, we made his computer use my graphic card, and on his pc. nothing happens o.O. no crashes..
My System SpecsSystem Spec
09 Jul 2010   #29
fishnbanjo

Vista 64 Ultimate, Windows 7 64 Ultimate, Ubuntu 9.10
 
 

Well the fact that you tried your hard drive in your brothers PC and the same problem occurs and trying your video card in his PC and no crashes realistically points to the problem being on your hard drive. If you do not have a lot of data that needs to be saved you might consider doing a complete factory image restore, if you do have a lot of data to save, not programs since these can be reloaded but actual saved files and photos etc. then you will need to back them up, DELL usually gives you 2 Gb of space for data storage on their server but if you did not purchase this support it won't be there. You could ask your brother if you could place your drive in his PC for the purpose of doing a backup of the files to his hard disk then restore the factory image on your PC, get it running right and put your drive in his PC and retrieve your backup data.
My System SpecsSystem Spec
09 Jul 2010   #30
Sissalina

Windows 7 x86 Ultimate
 
 

Quote   Quote: Originally Posted by fishnbanjo View Post
Well the fact that you tried your hard drive in your brothers PC and the same problem occurs and trying your video card in his PC and no crashes realistically points to the problem being on your hard drive. If you do not have a lot of data that needs to be saved you might consider doing a complete factory image restore, if you do have a lot of data to save, not programs since these can be reloaded but actual saved files and photos etc. then you will need to back them up, DELL usually gives you 2 Gb of space for data storage on their server but if you did not purchase this support it won't be there. You could ask your brother if you could place your drive in his PC for the purpose of doing a backup of the files to his hard disk then restore the factory image on your PC, get it running right and put your drive in his PC and retrieve your backup data.
well. i've tryed reformat, both with original xp cd and not original...

inclusive. it's pretty annoying, it's obviously only me there has that problem :S..
could there be something beside the video card and direct x. i might have missed ?
My System SpecsSystem Spec
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 Eah4350 silent has stopped responding and recovered succesfully




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