Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Printer Help

27 Jul 2010   #1

Windows 7 Professional x64
Printer Help

Hey there,

This isn't a Windows 7 question, But seeing as I'm not a member on any other forums, I'd really appreciate the help.

Basically, one of my printers in work is a Brother HL-4040CN laser printer.
The problem is that when I'm printing CAD drawings, or any document really, there are little black pixel like dots left on the page. These don't appear on any document and is just a fault of the printer.

Has anyone had this problem before or could anyone name the component of the printer that's causing the dots and any possible solution - even if it's just buying a new part!

Many thanks,

My System SpecsSystem Spec
27 Jul 2010   #2

Windows10 Pro - 64Bit vs.10547

has the printer got the latest drivers..?
Windows® 7 Support Information : Brother
My System SpecsSystem Spec
27 Jul 2010   #3

Windows 7 Professional x64

Yeah. Like I said, this isn't directly related to Windows 7 - I know this because it's happening on an XP machine too. It's definitely a component that either needs cleaning or replacing, I just can't determine which one it is as I've no experience in printers.

My System SpecsSystem Spec

27 Jul 2010   #4
Layback Bear

Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64

Never used a Brothers printer but every other printer I have used has a maintenance section in there program. Suck as test printer, align head, clean head. Take a look see in your program.
My System SpecsSystem Spec
27 Jul 2010   #5

Windows 7 Ultimate

Here is a direct link to an online manual for that printer

After clicking that link, Click "Troubleshooting" on the left, Scroll down and click "Improve Print Quality". It has a bunch of symptoms and possible solutions.

What I would suggest is taking the toner cartridge out and looking on the bottom side (the roller that touches the paper), and spinning it slowly around looking for something on it that could cause the black dots. If so, grab a paper towel and wipe it off gently.
My System SpecsSystem Spec
27 Jul 2010   #6
The Howling Wolves

Windows 7 Home Premium 64bit

I use those little alcohol swabs and clean all toner heads and inside of printer.
Do you have a maintenance tool for alignment and head cleaner?
My System SpecsSystem Spec
28 Jul 2010   #7

Windows 7 Professional x64

Unfortunately there's no tool. I looked for imperfections but I think it was generally just wear due to age. I've replaced the toner and now have pages coming out cleanly, lol.

Many thanks for all the replies, much appreciated.
My System SpecsSystem Spec

 Printer Help

Thread Tools

Similar help and support threads
Thread Forum
Strange deletion of printer ports in printer properties
After having setup successfully Win 7 Pro some years ago printing worked fine for several pdf printers and connected USB laser printers. Then, recently, I must have changed something accidentially in System. When I now want to print (e.g. a Word doc or web page from Firefox) it doesn't...
Installation & Setup
Printer issue w win7 and usb receipt printer, local downlevel doc ?
My new windows 7 computer is a dell package from staples. It's an Inspiron 660, 3 ghz, 4 megs ram, 64 bit, intel pentium processor. It's running Windows 7 Home edition. It's on a 'workgroup' network with two xp machines, one of which shares data files that reside on the win7 machine. My usb...
Hardware & Devices
Unable to install printer drivers, uninstall old printer, update Windo
My Mom has an HP laptop. She recently purchased a new HP printer and I have been trying for the last 4 days to get it to install/connect. I've been in touch with HP but the links they provide aren't resolving the issues. First, using the CD that came with the printer: hangs up at around 85-90%....
Hardware & Devices
Create task to open printer, print test page, and shutdown printer?
thanks for your guide how can I create a task to 'open a printer, print the test page at that specific printer and then shut down the printer' ? I want to do this, so that the printer will be maintained and not break due to inactivity thanks!
General Discussion
Printer spooler keeps stopping and printer drivers keep disappearing
I use Windows 7 Professional 64 bit. My problem is: Whenever I try to print something (word, pdf, or any other file); printer spooler stops working and when I check the “Devices and Printers” all the printer drivers seem to be disappeared. I checked the “Print Spooler” in the “Services” tool;...

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 13:54.
Twitter Facebook Google+