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HELP! Win7 will not allow me to attach USB storage devices
I've posted this here before with no luck but I figured I'd try again.
Windows 7 is not allowing me to install USB Mass Storage Devices.
If I plug in my generic USB hard drive, I get the "Installing Device Drivers" balloon, and then it fails.
If I look at Device Manager it lists "Other Devices" and "USB2.0 Storage Device" with the yellow triangle icon next to it. If I manually choose drivers and have it look in \SYSTEM32, it says Windows found drivers for your device but an error occurred during installation. USB Mass Storage Device The System Cannot find the file specified.
Interesting notes: I have VMware Workstation installed. If VMs are running (XP or 7) THEY recognize the drive just fine. AND USB storage devices that I had ALREADY used on this system still work. It's only new ones that have this problem.
Dell support was completely useless. They first suggested reinstalling Windows... no thanks. Then they wanted to swap motherboards - not a hardware problem. So I appeal to the wizards here. Then *get this* they called me to say they would help me but since it is "advanced system troubleshooting" there is a fee - even though I am under warranty. To hell with them!
I did try deleting INFCACHE... no effect. Also played around with UpperFilters reg keys... no effect.
Help!
SS