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Windows 7: HP Printer

02 Aug 2010   #1
edenforge

XP Pro and Windows 7
 
 
HP Printer

Hi folks

I have an HP LJ P2015d printer on my work machine (Win 7 Ult x32) and have the printer shared.

I cannot access the printer from my Win 7 x64 machine, it can "see" the printer but refuses to connect to it, has anyone any suggestions perchance?

Cheers
Bob


My System SpecsSystem Spec
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02 Aug 2010   #2
The Howling Wolves

Windows 7 Home Premium 64bit
 
 

HP LaserJet P2015 Printer series*-* Download drivers and software - HP Business Support Center

Select the driver for your system here.
Keep us posted if you need more help.
My System SpecsSystem Spec
04 Aug 2010   #3
edenforge

XP Pro and Windows 7
 
 

Hi folks

OK I've re-installed the HP driver on the x86 machine, sharing is on.

When I try to install it as a "network printer" on the x64 machine it goes through getting the driver and installing the driver then at the end of the process it states that it cannot connect to the printer.

The Add PRinter box can see the printer: \\WORK\HP Universal Printing PL6
Next I get "downloading the driver"
then "finishing the installation"
then "Windows cannot connect to the printer"
operation failed with error 0x0000007e. which means nothing to me

Any advice gratefully recieved.
Bob
My System SpecsSystem Spec
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04 Aug 2010   #4
The Howling Wolves

Windows 7 Home Premium 64bit
 
 

See if this helps.. Go to Control Panel/ network sharing....
Attachment 89442
printer
Attachment 89443
My System SpecsSystem Spec
05 Aug 2010   #5
edenforge

XP Pro and Windows 7
 
 

No difference I'm afraid
My System SpecsSystem Spec
16 Aug 2010   #6
The Howling Wolves

Windows 7 Home Premium 64bit
 
 

Eden take a look at this tutorial
Printing Troubleshooting Shortcut - Create
My System SpecsSystem Spec
17 Aug 2010   #7
edenforge

XP Pro and Windows 7
 
 

Hi folks

tried that, but as this is a printer on the network, attached to another computer and THIS computer will not connect to it, all I get is "no phisical printer installed"

Bob
My System SpecsSystem Spec
17 Aug 2010   #8
The Howling Wolves

Windows 7 Home Premium 64bit
 
 

Here is one way to do it. Also it can be done without connecting printer through USB cable to Windows 7 machine.

1. Add Printer (click)
2. Choose local printer
3. Choose use existing port: print to file
4. If your printer is not listed, click windows update (requires internet).
5. Wait...
6. Check to see if printer is now listed.
7. Choose newly listed printer.
8. Printer will then install.

More...

1. Right click printer icon. Left click printer properties.
2. Click port tab.
3. Add new port. Local port
4. Type in address of shared printer ie \\Name or ip address of computer with attached shared printer\Shared printer name
5. Click general tab. Print test page. Run upstairs to see if your test page printed.

Eden while you try this I will get help coming.
My System SpecsSystem Spec
17 Aug 2010   #9
osholt

Windows 7 Profesional x86, Mac OS X 10.6 Snow Leopard
 
 

Hi, I have a couple of thoughts on this issue.

1. Are you using Windows update to get the driver on the 64bit machine?

2. Is it possible for you to use a home group (if not permanently just temporarily)?

3. Does your printer have the optional Ethernet networking card installed (an Ethernet port on the back)?

Hopefully we can fix this problem .

Oli
My System SpecsSystem Spec
18 Aug 2010   #10
edenforge

XP Pro and Windows 7
 
 

Quote   Quote: Originally Posted by osholt View Post
Hi, I have a couple of thoughts on this issue.

1. Are you using Windows update to get the driver on the 64bit machine?

2. Is it possible for you to use a home group (if not permanently just temporarily)?

3. Does your printer have the optional Ethernet networking card installed (an Ethernet port on the back)?

Oli
Hi

1. initially I think it tries to get the driver from the other computer, then states that it is installing, and then that it cannot connect to the printer.

2. probably

3. no, it is just a standard printer - shared.

Cheers
Bob
My System SpecsSystem Spec
Reply

 HP Printer




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