Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: mouse really frozen

04 Aug 2010   #1

Windows 7
mouse really frozen

The mouse cursor on my wife's new Gateway laptop
is frozen. It DOES NOT MOVE.
Yes, I have booted several times.
Yes, I have booted to safe mode twice.
Mouse cursor is in EXACTLY the same place.
Keyboard works fine.

Will greatly appreciate any suggestions.


My System SpecsSystem Spec
04 Aug 2010   #2

Windows 7
USB mouse works fine

I plugged in a USB mouse, works great!
This allowed me to look at Device Manager.
It says Synaptics mouse is working fine
and the driver is up to date.

USB mouse is working fine.
Synaptics mouse does nothing at all.
My System SpecsSystem Spec
04 Aug 2010   #3

Windows 7 Ultimate

Soo.. your touchpad is not working? When did this start?

Try holding the "Fn" key and then tapping "F7".. let go of the "Fn" key and try the touchpad again
My System SpecsSystem Spec

04 Aug 2010   #4

Windows 7
This does not solve the problem.

My wife wants her new computer to
work exactly as it did when she got it.
My System SpecsSystem Spec
04 Aug 2010   #5

Windows 7
not yet

Kirsch: thanks for quick reply.
Her computer is one of the new laptops
that combine various functions on the
top row of keys. Just like the Dell
I am using now.

What happened with Fn F7 was
the speaker was turned on and off.

I tried a few more Fn combinations,
but nothing affected the touchpad.

It's 9:03am here. At 9:45 I will drive
on out to Best Buy. I've enjoyed buying
stuff from them, but never had to get
anything fixed.
My System SpecsSystem Spec

 mouse really frozen

Thread Tools

Similar help and support threads
Thread Forum
Mouse cursor is frozen in windows 7
The mouse/cursor suddenly STOPPED. The computer was rebooted and the same thing occurs. I plugged in a wireless mouse that has been used before, but NOTHING. The cursor/mouse will not move. What do I do? I even reinstalled windows but have hte same problem. :mad:
General Discussion
Mouse problem: Any external mouse. Touchpad OK. Mouse OK in Safe Mode.
Hi guys, New here, so I hope I'm not out of line asking for help, and that I'm asking correctly. I've exhausted my own ideas on this but the problem is driving me IN.SANE. THE ISSUE: When using an external (USB) mouse with my ASUS Win7 laptop, the mouse randomly lifts up and re-clicks while...
Hardware & Devices
Frozen Task Bar
My computer ran fine for its crappy specs up until now. Recently, it started acting strange. I'll boot up my laptop, and it will be ok for a few moments. It will start up things like wereboot security, utorrent (which i keep but dont use anymore), IMVU which isnt mine, but it will act fine for a...
Hardware & Devices
CHKDSK frozen for nearly a day?
I restarted my HP laptop yesterday and it went into chkdsk and has been running for about 24 hours. It seems to be stuck at 11% for the last 6 hours. Is it actually stuck? Should I wait longer? Is it okay to try to shut down the computer and restart it? I am pretty much a novice when it comes to...
Performance & Maintenance
Laptop frozen before I even log in?
I have an advent laptop with windows 7. When I turn it on, it starts up as usual and then goes to the advent screen and then another screen which gives me the option to either "Launch startup repair (recommended)" or "Start windows normally". Whichever one I select, the same thing happens. It comes...
General Discussion
Frozen password
Heres one for you, on the laptop I've just got (used) Acer Aspire 5680, setting the passwords in the Bios, User and Supervisor OK, but HDD Password is showing FROZEN, and no, Frozen is not the password. So how do I unfreeze it.?
General Discussion

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 00:22.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App