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Windows 7: USB Keyboard not working AFTER startup

06 Aug 2010   #1
Largo

Windows 7
 
 
USB Keyboard not working AFTER startup

Hello,
I have a problem when connecting a USB keyboard to a Dell XPS M1530 laptop. I think this problem happened after installing windows 7 a few months ago.

Basically what happens is, when I start the computer and run f.e. BIOS settings the keyboard works fine, but when entering windows log in screen the keyboard stops responding.

I've tried several USB keyboards and all show up in the device manager and seem to be fine. I've tried installing several versions of logitech setpoint drivers but none of it had any effect.

When looking for a solution for this problem, I've seen several people mention a BIOS setting called "USB Keyboard Support" and I think this is the problem but I can't find this setting anywhere in my BIOS.

Does anyone have an idea for a solution to this?


My System SpecsSystem Spec
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06 Aug 2010   #2
pparks1

Windows 7 Ultimate x64
 
 

Yeah, I had this problem once after installing a new BIOS for my Gigabyte motherboard. There was indeed some type of option in the BIOS about USB keyboard support and the new BIOS had disabled that feature. Once I re-enabled it my keyboard was functional once again.

I also had this happen to a laptop at work...which happens to be Dell as well. I couldn't find anything within the BIOS referring to USB Keyboard support.....just like you mention. In this case, I believe we had to use Windows system restore and go back to the previous days restore point and it started working again.
My System SpecsSystem Spec
06 Aug 2010   #3
Largo

Windows 7
 
 

Thanks for the reply.
I actually don't recall ever updating my BIOS unless it happened automatically. But I think this happened after installing windows 7.

You mentioned on your desktop you "re-enabled" that BIOS option. Is there any way of doing this on a laptop?
My System SpecsSystem Spec
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06 Aug 2010   #4
pparks1

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Largo View Post
You mentioned on your desktop you "re-enabled" that BIOS option. Is there any way of doing this on a laptop?
Yes, you can do it on a Laptop too. The issue is that on the Dell laptops, as you noted, I couldn't find any such option in the BIOS. And since a system restore point, which puts Windows back to the way "it" was fixed it....I don't think it was a BIOS issue on the laptop which caused the problem.
My System SpecsSystem Spec
06 Aug 2010   #5
Largo

Windows 7
 
 

Ok, thanks. I'm still unsure though to how far I should restore the computer. Because I think this problem began after installed windows 7 ...
My System SpecsSystem Spec
06 Aug 2010   #6
myzr7

Windows 7 Ulti. x64
 
 

largo welcome to sevenforums. Have you visited the dell support page for your laptop?
Drivers & Downloads=
Some downloads to try there. Good luck to you with this problem.
USB Keyboard not working AFTER startup-1530-dell-laptop.jpg


My System SpecsSystem Spec
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 USB Keyboard not working AFTER startup




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