Vaio VGN-NW120D Webcam

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  1. Posts : 7
    Windows 7
       #1

    Vaio VGN-NW120D Webcam


    Hi, I'm new here.

    My webcam hasn't been getting recognized by my applications, and when I looked under Devices and Printers it showed up as "Unknown Device". I ran a troubleshoot on it and it tells me that it's been stopped because it has reported problems (Code 43 - see attachment).

    The thing is, it was working fine on Skype yesterday so I'm doubtful that there's actually anything wrong with the webcam. Is there any way I can override this, or get to the root of the problem?

    Any help would be greatly appreciated.

    Craig
    Attached Thumbnails Attached Thumbnails Vaio VGN-NW120D Webcam-device-status.png  
      My Computer


  2. Posts : 1,180
    Windows 7 Ultimate
       #2

    1. Go to this page and download that program, run it. If that doesn't work..
    2. Check for updated chip set drivers
    3. Check for a BIOS update
      My Computer


  3. Posts : 7
    Windows 7
    Thread Starter
       #3

    Thanks for the quick reply, Kirsch.

    I tried downloading the MediaPlus Extension and that didn't work. How do I check for updated chip set drivers?
      My Computer


  4. Posts : 1,180
    Windows 7 Ultimate
       #4

    Before we get into that, can you try this one first?
      My Computer


  5. Posts : 7
    Windows 7
    Thread Starter
       #5

    That didn't work either. Thanks, though.
      My Computer


  6. Posts : 1,180
    Windows 7 Ultimate
       #6

    Did you restart? Also, just for me, please try a different USB port, and then restart. :)
      My Computer


  7. Posts : 7
    Windows 7
    Thread Starter
       #7

    Sorry, I didn't mention that it's a built-in webcam. I've restarted with both installs, but no luck so far.
      My Computer


  8. Posts : 1,180
    Windows 7 Ultimate
       #8

    Derr... vaio.. my bad..

    On this page you will see "BIOS" and "Motherboard". Expand them to see downloads for each one (the Motherboard one is the chipset). Give those a shot.
      My Computer


  9. Posts : 7
    Windows 7
    Thread Starter
       #9

    Thanks to you, I can now share my morning bed head with the world. :)

    The BIOS upgrade worked. What exactly does BIOS do? I'd never heard about it until here.
      My Computer


  10. Posts : 1,180
    Windows 7 Ultimate
       #10

    BIOS Upgrade did the trick? AWESOME!! Glad I could help! Sometimes (from my original post) 3rd time's a charm!!

    BIOS

    The BIOS of a PC software is built into the PC, and is the first code run by a PC when powered on ('boot firmware'). The primary function of the BIOS is to load and start an operating system
      My Computer


 
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