CD/DVD Drive not working... Please help me!


  1. griffinx15
    Posts : 5
    Windows 7 Ultimate 64bit
       New #1

    CD/DVD Drive not working... Please help me!


    um hi guys, well i got windows 7 and this problem for some time now and thought windows updates would someday lead to the problem being fixed but well its still not and its been many months now, so yea i have a sony NEC Optiarc AW-G170S drive and when it is connected to my PC my PC gets all sorts of problem, when i put a disc in the drive, at the begining it kind of reads it then after a few secs the PC just freezes, sometimes i can still move the cursor but cant do anything else and it is really frustrating not being able to use discs, so yes i was wondering if there was maybe a 64 bit driver or something because when i disconect the sata cable from the drive the PC works like a charm! Please Help me!
    Last edited by griffinx15; 16 Aug 2010 at 11:21. Reason: added plz help in title
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  3. Dinesh
    Posts : 8,476
    Windows® 8 Pro (64-bit)
       New #2

    Your CD or DVD drive cannot read or write media
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  4. Lemur
    Posts : 3,139
    Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
       New #3

    Looks like it had 64-bit compatibility with Vista, but I can't find compatibility with Windows 7.
    Here is the driver support page for firmware updates:
    Latest downloads for SONY Optiarc DVD RW Series - Sony Optiarc America
    Good luck!
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  6. karlsnooks
    Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       New #4

    Your CD or DVD drive cannot read or write media
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  7. griffinx15
    Posts : 5
    Windows 7 Ultimate 64bit
    Thread Starter
       New #5

    karlsnooks said:
    Your CD or DVD drive cannot read or write media
    no thats not it. my drive can read media, in fact in the first seconds i can even open the files... but then it freezes my PC ...
    Lemur said:
    Looks like it had 64-bit compatibility with Vista, but I can't find compatibility with Windows 7.
    Here is the driver support page for firmware updates:
    Latest downloads for SONY Optiarc DVD RW Series - Sony Optiarc America
    Good luck!
    I already have installed the latest firmware... do you not know of any other way i could use my drive?
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  8. karlsnooks
    Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       New #6

    Go into device manager and disable the optical drive, then delete the driver for it.
    Shutdown (= no power) your computer.
    Power up you computer.
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  10. Lemur
    Posts : 3,139
    Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
       New #7

    There are no drivers for this, just the firmware (I'm shocked). Does the Device Manager show the drive as working properly?
    Also, I'm assuming you upgraded your OS. What did you upgrade from and did the drive work correctly then?
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  11. griffinx15
    Posts : 5
    Windows 7 Ultimate 64bit
    Thread Starter
       New #8

    Lemur said:
    There are no drivers for this, just the firmware (I'm shocked). Does the Device Manager show the drive as working properly?
    Also, I'm assuming you upgraded your OS. What did you upgrade from and did the drive work correctly then?
    Well I Installed Windows 7 after a format of my previous OS(Windows XP 32bit)
    and the drive worked very well...
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  12. griffinx15
    Posts : 5
    Windows 7 Ultimate 64bit
    Thread Starter
       New #9

    karlsnooks said:
    Go into device manager and disable the optical drive, then delete the driver for it.
    Shutdown (= no power) your computer.
    Power up you computer.
    ill try that...
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  13. griffinx15
    Posts : 5
    Windows 7 Ultimate 64bit
    Thread Starter
       New #10

    did not work...
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