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Windows 7: CD/DVD Drive not working... Please help me!

16 Aug 2010   #1
griffinx15

Windows 7 Ultimate 64bit
 
 
CD/DVD Drive not working... Please help me!

um hi guys, well i got windows 7 and this problem for some time now and thought windows updates would someday lead to the problem being fixed but well its still not and its been many months now, so yea i have a sony NEC Optiarc AW-G170S drive and when it is connected to my PC my PC gets all sorts of problem, when i put a disc in the drive, at the begining it kind of reads it then after a few secs the PC just freezes, sometimes i can still move the cursor but cant do anything else and it is really frustrating not being able to use discs, so yes i was wondering if there was maybe a 64 bit driver or something because when i disconect the sata cable from the drive the PC works like a charm! Please Help me!


My System SpecsSystem Spec
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16 Aug 2010   #2
Dinesh

Windows® 8 Pro (64-bit)
 
 

My System SpecsSystem Spec
16 Aug 2010   #3
Lemur

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
 
 

Looks like it had 64-bit compatibility with Vista, but I can't find compatibility with Windows 7.
Here is the driver support page for firmware updates:
Latest downloads for SONY Optiarc DVD RW Series - Sony Optiarc America
Good luck!
My System SpecsSystem Spec
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16 Aug 2010   #4
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

My System SpecsSystem Spec
16 Aug 2010   #5
griffinx15

Windows 7 Ultimate 64bit
 
 

Quote   Quote: Originally Posted by karlsnooks View Post
no thats not it. my drive can read media, in fact in the first seconds i can even open the files... but then it freezes my PC ...
Quote   Quote: Originally Posted by Lemur View Post
Looks like it had 64-bit compatibility with Vista, but I can't find compatibility with Windows 7.
Here is the driver support page for firmware updates:
Latest downloads for SONY Optiarc DVD RW Series - Sony Optiarc America
Good luck!
I already have installed the latest firmware... do you not know of any other way i could use my drive?
My System SpecsSystem Spec
16 Aug 2010   #6
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Go into device manager and disable the optical drive, then delete the driver for it.
Shutdown (= no power) your computer.
Power up you computer.
My System SpecsSystem Spec
16 Aug 2010   #7
Lemur

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
 
 

There are no drivers for this, just the firmware (I'm shocked). Does the Device Manager show the drive as working properly?
Also, I'm assuming you upgraded your OS. What did you upgrade from and did the drive work correctly then?
My System SpecsSystem Spec
16 Aug 2010   #8
griffinx15

Windows 7 Ultimate 64bit
 
 

Quote   Quote: Originally Posted by Lemur View Post
There are no drivers for this, just the firmware (I'm shocked). Does the Device Manager show the drive as working properly?
Also, I'm assuming you upgraded your OS. What did you upgrade from and did the drive work correctly then?
Well I Installed Windows 7 after a format of my previous OS(Windows XP 32bit)
and the drive worked very well...
My System SpecsSystem Spec
16 Aug 2010   #9
griffinx15

Windows 7 Ultimate 64bit
 
 

Quote   Quote: Originally Posted by karlsnooks View Post
Go into device manager and disable the optical drive, then delete the driver for it.
Shutdown (= no power) your computer.
Power up you computer.
ill try that...
My System SpecsSystem Spec
17 Aug 2010   #10
griffinx15

Windows 7 Ultimate 64bit
 
 

did not work...
My System SpecsSystem Spec
Reply

 CD/DVD Drive not working... Please help me!




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