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Windows 7: Windows 7 DVD playback problem

17 Aug 2010   #1
topazkitty

Windows 7 Home Premium 64 bit
 
 
Windows 7 DVD playback problem

Hi, I have a Dell Inspiron 1525 and whenever I try to watch a DVD my whole DVD drive locks up and I have to do a cold reboot to get it back. I've tested this with Windows Media Player, Windows Media Center, and VLC media player. It also appears when this is happening when I load task manager a memory leak is occurring in the offending application and Explorer.exe. If I try to end those processes the whole system locks up as well while this is happening. The same thing happens if I try to access the DVD drive from device manager. I've tried updating the Firmware on the drive to the latest version with no luck. This problem does not occur on Windows Vista or Windows XP. Also when playing the DVD on a freshly installed windows 7 with nothing else on Explorer displays an out of virtual memory error. I have 3 GB of Ram. Any help would be appreciated.


My System SpecsSystem Spec
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17 Aug 2010   #2
topazkitty

Windows 7 Home Premium 64 bit
 
 
Additional Information for the problem with DVD playback

It seems that VLC in this case is not terminating correctly after closing it after the DVD crash. Attached is a picture of my Task Manager. Any help in solving this issue would be greatly appreciated.

Thanks


Attached Thumbnails
Windows 7 DVD playback problem-tasks.gif  
My System SpecsSystem Spec
18 Aug 2010   #3
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Welcome to Seven Forums topazkitty. If this is indeed a VLC issue, right click on the VLC process and click on End Process Tree. Uninstall VLC with Revo Uninstaller. See if problem still occurs. If not, and you still want VLC, download and clean install again. See if problem is gone. A Guy
My System SpecsSystem Spec
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20 Aug 2010   #4
topazkitty

Windows 7 Home Premium 64 bit
 
 

Quote   Quote: Originally Posted by A Guy View Post
Welcome to Seven Forums topazkitty. If this is indeed a VLC issue, right click on the VLC process and click on End Process Tree. Uninstall VLC with Revo Uninstaller. See if problem still occurs. If not, and you still want VLC, download and clean install again. See if problem is gone. A Guy
Hi, Thanks for the suggestion but actually I don't think VLC is the issue here because I have tried reinstalling with a clean install of windows 7. Also the same problem occurs in Windows Media Player 12 and Windows Media Center. When it happens in all of the programs my DVD drive doesn't spin up and explorer crashes.
My System SpecsSystem Spec
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 Windows 7 DVD playback problem




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