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Windows 7: New Modem/ Printer is undiscoverable

25 Aug 2010   #21
uke

Win 7
 
 

its connected to the network. Im not sure but it looks like there is an error when pinging it

When I goto devices printers/ add printer- it doesnt show up as existing




Attached Images
New Modem/ Printer is undiscoverable-problem.png 
My System SpecsSystem Spec
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25 Aug 2010   #22
uke

Win 7
 
 

Here is what happens when I trouble shoot


Attached Images
New Modem/ Printer is undiscoverable-dasfw2334.png 
My System SpecsSystem Spec
25 Aug 2010   #23
The Howling Wolves

Windows 7 Home Premium 64bit
 
 

My System SpecsSystem Spec
.

25 Aug 2010   #24
uke

Win 7
 
 

Quote   Quote: Originally Posted by The Howling Wolves View Post
I already did this Twice/
I uninstalled my drivers and re installed them

I even tried 2 different drivers. The RCPS and PCL

I assure you that the drivers are installed correctly
My System SpecsSystem Spec
25 Aug 2010   #25
The Howling Wolves

Windows 7 Home Premium 64bit
 
 

uke, Try this first and I will send another work around.
For a printer with a a network card and it's own IPADDRESS This is what I believe you have (based on your error message).
1. Install the printer as if it was a locally attached printer (LPT1 for example)
2. Right click on the printer and select printer properties.
3. On the Ports tab, click 'add port'
4. Select a standard TCP/IP port and choose 'New Port'
5. The port wizard opens
6. Type in the printer network name (or ipaddress) [NOTE: Ensure that the printer is turned on!)
7. Windows will now detect the printer on the NEW port you just created. Accept everything and ok -out.
(see pic)

A printer attached to another PC
1. Ensure that the printer is shared on the host pc and that permissions are granted in both sharing and security.
2. Press WINDOWS+E to open windows explorer
3. Navigate to the host PC across the network (e.g \\192.168.1.5 or \\mycomputername)
4. The printers icon should be displayed in explorer.
5. Right click and select 'connect
My System SpecsSystem Spec
25 Aug 2010   #26
The Howling Wolves

Windows 7 Home Premium 64bit
 
 

This is a work around. Post back and if no luck will get help in here.
The Workaround (I should say ‘A’ workaround)

• Uninstall all previous installation of this printer and reboot both machines
• Download the latest copy of the drivers for both your systems. Taking careful note to download the 64bit drivers for a 64bit operating system and 32bit for a 32bit operating system. Get these drivers from the manufacturers website (not MS update).
• On the Windows 7 machine, plug in the printer locally, install the drivers and test that it prints.
• Now unplug it from Windows 7 and plug it into your XP machine locally, Install the drivers and test that it prints. Leave the printer turned on.
• On the XP, share the printer and check that it has correct network and sharing permissions to grant the Windows 7 machine access.
• On Windows 7, open Windows Explorer (WinKey+E) and type the name of the XP machine into the address bar proceeded by two backslashes.
• You should now see your printer. I will use the printer with the shared name CutePDFW for this example. Note that the network address of this printer is \\YourXPname\yourPRINTERsharedNAME or in my example \\media\CutePDFW . This will become our port name.
• Open ‘Devices and Printers’ on Windows 7 and look for your locally installed printer.
• Right click on it and select Printer properties.
• Click on the ‘Ports’ tab (note: You will see your local port highlighted)
• Click add Port
• Despite what you might think (and I believed previously) you need to select ‘Local Port’.
• Click ‘New Port…’
• In the Port name, type the network address that you noted earlier and click ‘OK’, followed by ‘Close’
• Nothing fantastic happens (no prompts anyway), your new port is simply configured and you can click on ‘apply’ followed by ‘ok’.
• Now reopen your ‘Printer Properties’ and print a test page
My System SpecsSystem Spec
25 Aug 2010   #27
uke

Win 7
 
 

Quote   Quote: Originally Posted by The Howling Wolves View Post
This is a work around. Post back and if no luck will get help in here.
The Workaround (I should say ‘A’ workaround)

• Uninstall all previous installation of this printer and reboot both machines
• Download the latest copy of the drivers for both your systems. Taking careful note to download the 64bit drivers for a 64bit operating system and 32bit for a 32bit operating system. Get these drivers from the manufacturers website (not MS update).
• On the Windows 7 machine, plug in the printer locally, install the drivers and test that it prints.
• Now unplug it from Windows 7 and plug it into your XP machine locally, Install the drivers and test that it prints. Leave the printer turned on.
• On the XP, share the printer and check that it has correct network and sharing permissions to grant the Windows 7 machine access.
• On Windows 7, open Windows Explorer (WinKey+E) and type the name of the XP machine into the address bar proceeded by two backslashes.
• You should now see your printer. I will use the printer with the shared name CutePDFW for this example. Note that the network address of this printer is \\YourXPname\yourPRINTERsharedNAME or in my example \\media\CutePDFW . This will become our port name.
• Open ‘Devices and Printers’ on Windows 7 and look for your locally installed printer.
• Right click on it and select Printer properties.
• Click on the ‘Ports’ tab (note: You will see your local port highlighted)
• Click add Port
• Despite what you might think (and I believed previously) you need to select ‘Local Port’.
• Click ‘New Port…’
• In the Port name, type the network address that you noted earlier and click ‘OK’, followed by ‘Close’
• Nothing fantastic happens (no prompts anyway), your new port is simply configured and you can click on ‘apply’ followed by ‘ok’.
• Now reopen your ‘Printer Properties’ and print a test page

Now I did this and its "spooling" but still not working
it keeps twitching between 1 document printing and 2


Attached Images
New Modem/ Printer is undiscoverable-problem.png 
My System SpecsSystem Spec
25 Aug 2010   #28
The Howling Wolves

Windows 7 Home Premium 64bit
 
 

What Av, Firewall and ISP programs are you running?
My System SpecsSystem Spec
25 Aug 2010   #29
uke

Win 7
 
 

Quote   Quote: Originally Posted by The Howling Wolves View Post
What Av, Firewall and ISP programs are you running?

I was using sophos
Just to test, I just uninstalled it and its still not working
My System SpecsSystem Spec
25 Aug 2010   #30
The Howling Wolves

Windows 7 Home Premium 64bit
 
 

1. Run Ccleaner and remove all trash. Don't do anything with Registry.
2. Try uninstalling any and all printers in control panel.
3. Disconnect the cable to the printer.
4. Reboot and be on line. Then hook up printer and see if windows finds the driver for the printer.

Post back as I have more help on the way and thanks for hanging in there. We don't quit until it's fixed!
My System SpecsSystem Spec
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 New Modem/ Printer is undiscoverable




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