iTunes won't recognize my iPhone!


  1. Posts : 2
    Windows 7 Ultimate x64
       #1

    iTunes won't recognize my iPhone!


    So I have an iPhone 2g. Yes the original iPhone, a friend gave it to me. I connected it to my mom's mac, everything works fine, and it works fine with pretty much every computer I plug it into, mac or windows. It syncs and everything.
    But when I plug it into my laptop, it's a Windows 7 Ultimate x64 Toshiba Satellite L505, it comes up in windows explorer as and iPhone, but does not show up in iTunes. I have tried everything. Starting iPod Service, turning on Bonjour, i got an old iTunes version, but nothing works. I DID manage to get it for a little bit. I just messed around with all the itunes services and managed to get it to work and I was able to add music and my apps and stuff. Then the next day I restarted my comp and stuff, now it's back to not working. I need to be able to sync my iPhone with my laptop. Any help people?! Please.
      My Computer


  2. Posts : 8,476
    Windows® 8 Pro (64-bit)
       #2

    Hi there, you'll need to remove iTunes and related components from your PC and restart your PC.
    Remove the following items:

    1: Apple Application Support.
    2: Apple Mobile Device Support.
    3: Bonjour.
    4: iTunes.
    5: Quick Time.

    Then restart your PC, download and install the latest version of iTunes from Apple - iTunes - Download iTunes Now
    It must work.
      My Computer


  3. Posts : 2
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Thanks you! Worked perfectly. I'm so happy I finally got it after months!
      My Computer


  4. Posts : 8,476
    Windows® 8 Pro (64-bit)
       #4

    Glad to help.

    Dinesh.
      My Computer


 

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