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Windows 7: Bluetooth

11 Sep 2010   #1
giorgio8090

Windows 7 64 bit
 
 
Bluetooth

I just bought a Dell Studio 15 with internal bluetooth, great pc and everything but im having some problems with the Bluetooth.

When i first got the computer the bluetooth was working fine. But later when i went to look for it to transfer some pics to my e71 ... it wasn't there anymore ...

I have tried about everything ... looked in BIOS to see if it was activated, i couldn't find anything ... it wasnt there. I installed windows mobile ... it didnt detect any unrecognized drivers.

Once again ... i have tried almost everything ...

Is there anybody that can maybe give a step by step to diagnose whats going on (if is a hardware or software problem) or have a solution to this problem.

I really appreciate your help.

Giorgio


My System SpecsSystem Spec
.
11 Sep 2010   #2
josef613

Windows 7 Ultimate 32-Bit
 
 

have you right clicked the bluetooth icon in the system tray to see if the adapter is visible?
I know, a noobish question, but could be it..
My System SpecsSystem Spec
11 Sep 2010   #3
giorgio8090

Windows 7 64 bit
 
 

thats the problem ... it not in the systems tray ... its not anywhere.
My System SpecsSystem Spec
.

11 Sep 2010   #4
Airbot

Windows 7 Ultimate x64 SP1
 
 

Checked in Services and task scheduler to see if Bluetooth Support Service/task isn't disabled?
My System SpecsSystem Spec
11 Sep 2010   #5
giorgio8090

Windows 7 64 bit
 
 

what i found was the "UnistallDeviceTask", which is in the Bluetooth folder.
the stautus is "Running" but is shows that it has never been run before,
how has it never been run if its running.
My System SpecsSystem Spec
11 Sep 2010   #6
Airbot

Windows 7 Ultimate x64 SP1
 
 

What about in Services? Did you check in there to see if Blutooth Support Service is disabled?

What's the status in Services of:

Bluetooth Support Service
Remote Procedure Call (RPC)
RPC Endpoint Mapper
DCOM Server Process launcher
My System SpecsSystem Spec
11 Sep 2010   #7
giorgio8090

Windows 7 64 bit
 
 

Bluetooth Support Service
Started

Remote Procedure Call (RPC)
Started

RPC Endpoint Mapper
Started

DCOM Server Process launcher
Started
My System SpecsSystem Spec
11 Sep 2010   #8
giorgio8090

Windows 7 64 bit
 
 

What do i do????
My System SpecsSystem Spec
11 Sep 2010   #9
Airbot

Windows 7 Ultimate x64 SP1
 
 

If they're all set to Automatic and started, not sure what the problem could be if it worked before.

Could run sfc/scannow with an elevated cmd prompt to see if you have any system file corruption that's interfering, but it's a long shot.

SFC /SCANNOW Command - System File Checker

Be aware that if you have any third party themes applied to your system, sfc/scannow will get rid of it.
My System SpecsSystem Spec
11 Sep 2010   #10
giorgio8090

Windows 7 64 bit
 
 

ok ... i completed the scan ...
it said that its all OK ...

what can i do next???
My System SpecsSystem Spec
Reply

 Bluetooth




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