Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Using Bluetooth Receiver to replace broken OEM one...Won't work?

23 Sep 2010   #1

Windows 7 Ultimate 64Bit
Using Bluetooth Receiver to replace broken OEM one...Won't work?

The desktop I currently use came with a wireless keyboard and mouse setup along with the little dongle/receiver... I never used it because I had better already but I gave it to my younger sister and she broke the dongle/receiver a while back so I bought a little blue tooth one to compensate but I can't get it to find the keyboard and mouse.... I tried installing the receiver hardware and doing the "add" search but it couldn't find the mouse and keyboard... I hit the connect button for five seconds before doing the search to make it open to connect but the wizard couldn't find anything so I went into settings and set everything according to what I found online but it still couldn't find it... I searched around online a little more and came across instructions to setup the computer for blue tooth interactions by going into services.msc but still the mouse and keyboard are not found by the blue tooth receiver... I thought any blue tooth receiver/dongle would work to catch the signals and allow the keyboard and mouse to work once more, rather then become a complete paper weight... Am I doing somthing wrong? If anyone has any advice, I would appreciate it.

Keyboard model number is: HP 5189URFK
Mouse model number is: HP 5189URF

This is the dongle/receiver that I bought
eBay - New & used electronics, cars, apparel, collectibles, sporting goods & more at low prices

My System SpecsSystem Spec
23 Sep 2010   #2

W10 Pro desktop, W10 laptop, W10 laptop, W10 Pro tablet (all 64-bit)

My guess is that the keyboard and mouse are wireless but NOT Bluetooth. Bluetooth is a published, industry standard but most wireless keyboards and mice on the market use a different, non-standard technology than Bluetooth. You may be able to buy a replacement wireless receiver directly from HP.

If the keyboard and mouse support Bluetooth they will most likely have the Bluetooth symbol on them to indicate that they are Bluetooth.

I'm using a Bluetooth dongle similar to the one that you purchased on this netbook I'm using right now and it works fine with my Targus Bluetooth mouse.
My System SpecsSystem Spec

 Using Bluetooth Receiver to replace broken OEM one...Won't work?

Thread Tools

Similar help and support threads
Thread Forum
cannot connect to bluetooth audio receiver
Hello, when clicking "show bt devices" I can see my device with a yellow exclamation mark an if I ask to troubleshot it will say "driver not installed" and when I ask to apply the fix it says driver not successfully installed. I tried the same with a JBL charge and got exactly the same behavior I...
Sound & Audio
Belkin Bluetooth Music Receiver problem
Hello. I'm having an issue with this thing. It took me a long time to make it works, cause I was looking for right drivers. Now I have problem, which was from start. So, the device works corectly, but I have some delays when I listen to music. I press start in music player (foobar2000 or...
Hardware & Devices
Bluetooth USB receiver causing startup & shutdown issues on Windows 7
I have a new Acer Aspire V3-571 laptop with Windows 7 x64. Yesterday I bought a GPS receiver (Qstarz 818XT). It has a wireless Bluetooth adapter just like a keyboard/mouse adapter. I noticed that my laptop was having issues shutting down. I would tell it to shut down, and a few hours later the...
Can't get my IR receiver to work
Hi. I'm planning on using a universal remote for WMC, but I can't get my USB IR receiver to work. The receiver lids a red light when I push a button on any remote and it comes up as a HID mouse in the devide manager, but neither HID or Girder manages to respond to the buttons beeing pushed. In both...
Media Center
Want My 360 Gaming Receiver To Work Again
I have a 360 wireless gaming receiver which used to work, and my controller was connected. I turned off my comp one day, then turned it back on in the morning, proceeded to turn on my controller and it was not connected. I tried to reconnect, no success. This is REALLY bugging me, I've...

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 15:40.
Twitter Facebook Google+