Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Print file ends up in Queue

30 Sep 2010   #1

Windows 7 Pro
Print file ends up in Queue

I am running Win 7 Pro with 4gb or memory.

In the last few days something has changed and when I try to print a txt or word doc file. It will not print, but sends the file to queue. It has only been a few days since I last used the printer.

The printer is a Samsung ML-1610 that I installed the the Vista drivers for Win 7. It has been working perfectly up until now.

Print file ends up in Queue-queue.jpg

In the Device Manager there are no driver errors showing but at the same time no printers are shown either. I have no idea if printers ever showed.

Print file ends up in Queue-dm.jpg

Here are the printer options which have never been changed since I initally installed the drivers.

Print file ends up in Queue-options.jpg

One thing that is also weird; I have Win XP Pro installed on a second hard drive which I can boot into. It does exactly the same thing.

Since the last time I used the printer I can only think of two things that may have caused this problem.
I installed Xilisoft Video Editor (seems to work fine) and also installed about 35 fonts. I installed the fonts by copying them and pasteing into Windows Fonts Folder.

If anyone has a clue I would appreciate some help.

My System SpecsSystem Spec
30 Sep 2010   #2

Microsoft Windows 7 Home Premium 64-bit 7600

Open the start menu and click devices and printers , see if your printer is there, if it is right click it and there should be an option to trouble shoot . go for it!
My System SpecsSystem Spec
30 Sep 2010   #3

Windows 7 Pro

start menu and click devices and printers
I did that and here is what is shown:

Print file ends up in Queue-d-p.jpg

This is my printer but I don't have a clue why it shows Copy (1).

option to trouble shoot
went for it and results said "Could not identify the problem", so I clicked "Explore Additional options".

Print file ends up in Queue-adtroubleshoot.jpg

I clicked a few of these and did not find anything that provided any help.

I still believe it has something to do with how I installed those fonts.

My System SpecsSystem Spec

30 Sep 2010   #4

Windows 7 Pro

Problem Solved by calling Samsung. I did not expect any help since the printer is over 4 yrs old.

The tech had me First unplug the USB cable from both the printer and the computer, leaving the printer ON.

In Devices and Printer, right click on the printer and “Remove device”.

Plug the USB cable back into both the printer and the computer. Do not use a usb hub.

Drivers installed automatically.

We checked by printing several txt and doc files.

Problem solved.
My System SpecsSystem Spec
30 Sep 2010   #5

Microsoft Windows 7 Home Premium 64-bit 7600

Glad to hear it
My System SpecsSystem Spec

 Print file ends up in Queue

Thread Tools

Similar help and support threads
Thread Forum
Print Spooler Queue - Clear and Reset
How to Clear and Reset the Print Spooler Queue in Vista, Windows 7, and Windows 8 This tutorial will show you how to clear and reset the print spooler queue in Vista, Windows 7, and Windows 8. This can be handy if you have a document stuck in the print spooler, and/or not allowing your...
save the print queue
i want new print queue feature thats save the print queue items of last one week, ie we want to reprint something we goto ex-print queue and print from there instead of opening the word or any other program and then clicking on the print icon this way we can reprint the file that we...
General Discussion
Print queue won't clear
I was trying to help someone who could not print. The print queue was present and could not be cleared with the usual cancel operations or by uninstalling and reinstalling the printer software. Any ideas? Do we need to do a repair install of Windows? Could the spooler service be defective? ...
Hardware & Devices
Jobs Stuck in Print queue all standard fixes not workin
Like the title says I have a user printing to an HP 4200 via a print server, and we've tried everything short of a reinstall. Dell e6500 Win 7 Enterprise 64bit We've cleared the print spooler using command line, manually, and Windows troubleshooter. Yes in both the PRINTERS and SERVERS...
Hardware & Devices
Printer won't print queue until I shut down computer
Printer (Lexmark X2600) used to work fine. Now computer is sending print jobs to the print queue but nothing gets printed until I shut down the computer. Then everything in the queue prints out. The machine and printer belong to a puter-phobic friend of mine. The CPU is a fairly cheapo "emachine",...
Hardware & Devices
Win 7 Print Queue won't empty
I have two PCs on which I have installed Win 7 Home Premium. They are both Dell PCs and I have a Dell MFP1600n networked printer plugged into my router. Everything prints fine, but when it's done printing the job won't flush out of the queue. Since it's in the queue, when I reboot both systems,...
General Discussion

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 18:05.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App