M/S Wireless Mobile 4000 Installation Error

Hi All!

New to the forum and would sure appreciate any advice on a perplexing problem I'm having installing a Microsoft Wireless Mobile 4000 mouse. Upon attempting to install the new drivers, its detecting conflicting device software already installed that may impair the functionality of the new device software.

When I authorize it to remove the conflicting software, I'm getting an error that says "Uninstallation can't find standard mouse driver i8042prt.sys in windows system directory. So you can't uninstall this software." I do find that file in a number of locations.

Strangely enough, the mouse does the rudimentary stuff but the software isn't out there to allow programming of the programmable buttons.

Any ideas??

Many thanks!

Actually, I find some Logitech MouseWare 9.28 that when I try to uninstall, I get the error message above; so it appears the conflict may be with the pre-existing Logitech stuff. It shows up on the uninstall menu but when I try removing it, I get the error. I did download the M/S driver but still got the problem.

Thanks

You are the man. That worked. Thank you!!!