External HD detected but can't be accessed

dothackjhe said:

Sorry it took me a while to get back on this forum. We had an internet problem due to the typhoon that just got in the country. Here's the link for the screenshot of the error that appears whenever I try to assign a drive letter on the external HD:
ExternalHDError.png picture by dothackjhe - Photobucket

Your disk hasn't got a drive letter so like the last post try assigning it a letter.
Go to disk management where you got the image. Select the drive, right click and then choose to assign a letter. I suggest you pick one of the higher alphabet letters eg. P.
But really Windows should assign a temporary letter when you plug the drive in so report back how you go.

Also to post a screen shot it is easier to:
- select manage attachments below where you type your message
- select Browse to select a jpg (made from the snipping tool) from your computer
- select upload

mjf said:

dothackjhe said:

Sorry it took me a while to get back on this forum. We had an internet problem due to the typhoon that just got in the country. Here's the link for the screenshot of the error that appears whenever I try to assign a drive letter on the external HD:
ExternalHDError.png picture by dothackjhe - Photobucket

Your disk hasn't got a drive letter so like the last post try assigning it a letter.
Go to disk management where you got the image. Select the drive, right click and then choose to assign a letter. I suggest you pick one of the higher alphabet letters eg. P.
But really Windows should assign a temporary letter when you plug the drive in so report back how you go.

Also to post a screen shot it is easier to:
- select manage attachments below where you type your message
- select Browse to select a jpg (made from the snipping tool) from your computer
- select upload

Dude, the screenshot that I posted is the error that occurs whenever I try to assign a drive letter to the external HD. Also, my internal HD is already failing --- that might be relevant to the problem.

Update:

My HDD is not failing. After replacing the serial ata cable in my PC, I'm no longer experiencing freezes in this PC which is an accompanied problem with external HD not being recognized by the PC. .