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Windows 7: CD/DVD Drive *Help*

07 Dec 2010   #11

Windows 7 x64 Professional

Sorry for a triple post.... :\

I installed a new CD/DVD Drive and the same error occurs... what's the story now?

My System SpecsSystem Spec
07 Dec 2010   #12

Windows 7 Ultimate 32bit

Try this:

Go online to Microsoft Fix it Solution Center: troubleshooting software issues and run the appropriate fix-it solution/s.

CD/DVD Drive *Help*-msfixitcenter.jpg

My System SpecsSystem Spec
07 Dec 2010   #13

Windows 7 x64 Professional

That is one thing that will never work until the day I die, it is a terrible excuse for detection, it always tells me nothing is found always, even though there is a problem.
My System SpecsSystem Spec

08 Dec 2010   #14

Windows 7 Ultimate 32bit

:) . I have had very good experience with it.

Recently I have had problems with my USB3 PCIe card. Suddenly one fine day, I found it missing in the Device Manager - the USB3 Host Controller. Twice I opened the case, reinstalled the card and then the driver. After detection, the device will again disappear. Finally, I ran the Microsoft Fix-it center. It did inform that there was a problem with Hardware detection and fixed it. Since then, the USB3 Controller has not gone missing. I have attached a USB 2 extension cord to bring the port to the front and regularly using it to monitor. As I said, it has not disappeared for the last twenty days.

So one cannot condemn it outright.

Hereon, thats the one thing I shall try first before opening the case. :)
My System SpecsSystem Spec
08 Dec 2010   #15

Windows 7 x64 Professional

That's the difference between our problem, it was buggering around the device manager, mine is not, it says it is installed properly it is running, no problems,

Obviously there is a problem if:

1.Opened my computer and checked the cables
2.Tried a new CD/DVD Drive

And it still is saying the same thing, if the microsoft program is not going to analyze error messages as so, then the program is absolutely useless to me, if it is not going to find the issue at the root then what purpose does it serve, because obviously it is not working to its 100 percent potential,

It may have solved an issue that was there to your eye, and that's understandable but when in a situation like mine, I don't like it and people have already tried recommending that same program to me plenty of times throughout this thread I believe correct me if I am wrong,

I have already tried reinstalling the OS and it still does not work so I am just going to call it a hardware problem within the motherboard.
My System SpecsSystem Spec
08 Dec 2010   #16

Windows 7 Ultimate 32bit

You seem to be veeriing around to changing the motherboard. Do let us know if that resolves the issue or anything that resolves the issue.

But before changing the motherboard, there are two things that I would suggest you to try - if you haven't tried them already.

1. Change the power cable to the optical drive. (if you don't have a spare cable from your PSU, interchange the cables between the SATA HDD and optical drive)

2. Change the SATA data cable to the optical drive.

Worth doing it, if it can save the cost of a new motherboard.

(hmmmm.......I can write long stories on software that is not or seemingly not capable but just a snippet: when my mail server is not authenticating due to its fault, Windows blames me - check your user id and/or password. So throw Windows out of the windows. :))
My System SpecsSystem Spec
17 Feb 2011   #17

Windows 7 x64 Professional

Okay well heres an update because I thought maybe using an external cd drive would work but guess what? Nope it won't work either, now I have figured out it must not be the motherboard that is the issue, because I get the same error I do as if I am using my primary cd drive, any one know anything?
My System SpecsSystem Spec

 CD/DVD Drive *Help*

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