Webcam 20013 help!!


  1. Posts : 6
    Windows Vista Home Premium
       #1

    Webcam 20013 help!!


    Hi
    I have dell laptop with windows vista home premium.
    system type; 32-bit operating system
    processor; intel(R) Core(TM)2 Duo CPU T5750 @ 2.00GHz 2.00GHz
    My webcam dont work!!!
    when ever I go on the webcam it says 'No support camera detected. Please plug in to continue... (below)
    Webcam 20013 help!!-.jpg

    and when I go on MSN webcam it only shows up with video call it used to be just normal webcam and video call. Also the webcam doesnt work on MSN either it says 'no camera device available'
    Webcam 20013 help!!-.jpg

    then after i close all the other programs above it will come up like this on msn
    Webcam 20013 help!!-.-.jpg

    I really dont know whats wrong with my webcam I would really appreciate it if some helped me!
    thank you!!
    P.S I dont know much about computers...not that much anyway
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    feba said:
    Hi
    I have dell laptop with windows vista home premium.
    system type; 32-bit operating system
    processor; intel(R) Core(TM)2 Duo CPU T5750 @ 2.00GHz 2.00GHz
    My webcam dont work!!!
    when ever I go on the webcam it says 'No support camera detected. Please plug in to continue... (below)
    Webcam 20013 help!!-.jpg

    and when I go on MSN webcam it only shows up with video call it used to be just normal webcam and video call. Also the webcam doesnt work on MSN either it says 'no camera device available'
    Webcam 20013 help!!-.jpg

    then after i close all the other programs above it will come up like this on msn
    Webcam 20013 help!!-.-.jpg

    I really dont know whats wrong with my webcam I would really appreciate it if some helped me!
    thank you!!
    P.S I dont know much about computers...not that much anyway

    Re-install the driver from the mfr
      My Computer


  3. Posts : 6
    Windows Vista Home Premium
    Thread Starter
       #3

    where do I find that?
      My Computer


  4. Posts : 6
    Windows Vista Home Premium
    Thread Starter
       #4

    oh and what do you mean by mfr?
      My Computer


  5. Posts : 2,240
    Windows 7 Ultimate 64 bit
       #5

    What make and model webcam exactly do you have? I'll try and find driver and link for you.
      My Computer


  6. Posts : 6
    Windows Vista Home Premium
    Thread Starter
       #6

    really? yay thanks!! :)
    its a built in dell web cam the details;
    Webcam 20013 help!!-.-.jpg
    the webcam details;
    Webcam 20013 help!!-.jpg

    hope it helps! :)
      My Computer


  7. Posts : 2,240
    Windows 7 Ultimate 64 bit
       #7

    I see it's a built in webcam, so now I will need the exact make and model of the Dell laptop and service ID #. This can be found on the bottom of the laptop.
      My Computer


  8. Posts : 6
    Windows Vista Home Premium
    Thread Starter
       #8

    Dell Model: Inspiron 1525
    Dell Model Number: 1525-2682

    hope it helps! :)
      My Computer


  9. Posts : 2,240
    Windows 7 Ultimate 64 bit
       #9

    Here you go......

    http://support.dell.com/support/downloads/driverslist.aspx?c=us&cs=19&l=en&s=dhs&ServiceTag=&SystemID=INS_PNT_PM_1525&os=WLH&osl=en&catid=&imp id=

    Look in Applications (11) and it should be the the second one in the list, called "Creative Labs - Applications: applies to: Dell Webcam Manager". Download it and install it.

    To see only updated drivers for your laptop you need your service Tag ID....then you can see all software, drivers for just that computer....again it's on the bottom of your computer next to model number. It will say "Service Tag", followed by a number.
      My Computer


 

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