Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: 2.5" External drive "falls asleep"?!?!

21 Oct 2010   #1
Orpheous

XP Pro/Vista Ultimate (64)/Windows 7 Ultimate Signature Edition(64)
 
 
2.5" External drive "falls asleep"?!?!

So I've been up for hours this morning, fighting with a brand new Seagate 500Gb Extension 2.5" portable hard drive.
While transferring 120Gb of information from the drive to an internal drive, it often stops copying/moving halfway through. It seems to happen mostly on large (1Gb+ files), but has also happened on smaller 200Mb files.
When it stops copying/moving, the destination drive is accessible, but if I try to access the files on the 2.5" it freezes and gives me the not responding message. If instead of accessing the files however, I click on my computer in the same window, the copying/moving resumes!

Prior to discovering this, I had been opening task manager and attempting unsuccessfully to kill the processes, and then explorer, which would close but not restart itself. I then had to open powershell and restart explorer from there.

Unplugging the 2.5" would also stop the hung copy process, and I'm hoping it hasn't corrupted any of my files! (only tried it twice).

The Seagate came default formatted in NTFS, and I'm using W7 64bit. I also have USB suspend disabled.

Any ideas?


My System SpecsSystem Spec
.
21 Oct 2010   #2
brianzion

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
 
 

i found this program today im using to see how my drives are doing HDDScan
and it has lots of features here are some key things (oh and its free)

Reading and analyzing identity information from ATA/SATA/USB/FireWire/SCSI HDD.
Changing AAM, APM, PM parameters on ATA/SATA/USB/FireWire HDD.
Reporting defect information on SCSI HDD.
Spindle start/stop function on ATA/SATA/USB/FireWire/SCSI HDD.
Reports can be saved in MHT format.
Reports can be printed.
Skins support.
Command line support.
SSD SMART and Identity reports

the feature i found good is in the screen shot automatic acoustic management you may find some useful info for yourself?


Attached Images
2.5" External drive "falls asleep"?!?!-a1.png 
My System SpecsSystem Spec
21 Oct 2010   #3
essenbe

Windows 10 Pro/ Windows 10 Pro Insider
 
 

Go to seagate's website and download their diagnostic program "Sea Tools". It is the test they provide and the only one they will accept if you are considering RMA. It includes several diagnostic tools for their Hard drives.
My System SpecsSystem Spec
.

22 Oct 2010   #4
Orpheous

XP Pro/Vista Ultimate (64)/Windows 7 Ultimate Signature Edition(64)
 
 

I had Seatools installed and ran it, although I didn't believe that the drive itself was faulty in any way.
Seatools confirmed this with all of the tests passed.
Could it be that because it's listed in Computer as a hard drive and not a device with removable storage, that perhaps Windows is putting the drive into some sort of power save mode, even though it's being read from at the time?
My System SpecsSystem Spec
Reply

 2.5" External drive "falls asleep"?!?!




Thread Tools




Similar help and support threads
Thread Forum
Changing windows boot drive sata config from "raid" to "ahci"
So I have an AMD A88X motherboard in my htpc. For a few reasons I want to change the bios config for the sata controller from RAID to AHCI. I followed the instructions in this article: https://support.microsoft.com/en-us/...the-boot-drive to have windows load the ahci driver, but now I can't...
Drivers
WD EXTERNAL HARD DISK 1TB suddenly "unallocated" and "not initialized"
Hi guys. I'm new here. I've tried to read all the discussion about how to fix the unallocated hard drive but I just can't understand it as the cases were pretty much different than I'm facing of. Here's my problem. Yesterday my external hard drive seems normal, everything is fine, until...
Hardware & Devices
Need to add "TASKBARS" (MSese for "Launchpads", "Docks" NOT "Toolbars"
My office just upgraded, and I can no longer use Windows XP. On this system, I was able to add a separate taskbar to facilitate quick access to commonly-browsed folder locations on our vast network, and another one expedited the launching of useful programs and lists. Each task on each taskbar...
General Discussion
Both "System reserved" and "C" partition cloned to external HDD: boot?
With EaseUS Backup Tool, I've cloned these two partitions ("System Reserved" and "C") to same-sized partitions on a external HDD ("X" and "Y"). Picture tells it concisely: How to make drives "X" and "Y" boot-able? In "Disk Management", I've noticed these partition labels missing: "X" (or...
Installation & Setup
desktop gadgets crashes and rebooting when computer is "asleep"
windows desktop gadgets keeps crashing over and over. also, i'd started using my "green power" settings on my motherboard just for kicks cuz id never even tried them before. when my computer would go to sleep after an hour id have to log back in (which i shouldnt with the way i have it) and id...
Customization


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 11:29.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App