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Windows 7: windows 7 not recognising keyboard

22 Oct 2010   #1
ali2k1

32bit windows 7 ultimate
 
 
windows 7 not recognising keyboard

As.hi to all I purchase a asrock ion 330ht with windows 7 and It did not come with keyboard and mouse.

I am trying to use my remote keyboard which I use to use for my vaio xp media edition.When I plug the ir receiver in USB port it says installing driver and successfully installed but when I try to use keyboard there's no movement but the mce remote works. The keyboard model is vgp-wkb4gb.

Please any help would be much appreciated, I searched everywhere and Microsoft state in their website it's a plug and play. I noticed a connect button at the back of keyboard played around but no luck.

Thank you


My System SpecsSystem Spec
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22 Oct 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by ali2k1 View Post
As.hi to all I purchase a asrock ion 330ht with windows 7 and It did not come with keyboard and mouse.

I am trying to use my remote keyboard which I use to use for my vaio xp media edition.When I plug the ir receiver in USB port it says installing driver and successfully installed but when I try to use keyboard there's no movement but the mce remote works. The keyboard model is vgp-wkb4gb.

Please any help would be much appreciated, I searched everywhere and Microsoft state in their website it's a plug and play. I noticed a connect button at the back of keyboard played around but no luck.

Thank you
win 7 32 bit or 64?
My System SpecsSystem Spec
22 Oct 2010   #3
Zeplash

Windows 7 Ultimate 32bit
 
 

The connection between the Keyboard and receiver must be timed correctly..Read up on the make and model,,Or read the manual on sync between the two..
My System SpecsSystem Spec
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22 Oct 2010   #4
Orbital Shark

 
 

Here ya go Ken

windows 7 not recognising keyboard-capture.png



My System SpecsSystem Spec
22 Oct 2010   #5
mitchell65

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Is this a keyboard that does not have batteries but charges via a USB connect? If so does it need charging? Is there a connect button on the wireless base? If so you need to press that then press the button under the keyboard!
My System SpecsSystem Spec
22 Oct 2010   #6
ali2k1

32bit windows 7 ultimate
 
 

No it takes battery on the back and there is no connect button on the receiver only on keyboard. the keyboard flashes for few seconds when connecting but fails. been to the Sony site but there's no support for it.
My System SpecsSystem Spec
22 Oct 2010   #7
mitchell65

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Well I've done quite an extensive search but cannot find any drivers for this mobel of keyboard. I just find others who have the same problem but no solutions. If the keyboard is a few years old it may well be that it is not compatible ith Windows 7!
Does the keyboard still work in the old PC?
My System SpecsSystem Spec
22 Oct 2010   #8
ali2k1

32bit windows 7 ultimate
 
 

Everything works with xp on my old pc it's 2yrs old. Microsoft says all remote keyboards work on win7 from xp media edition. if I was to get a spare receiver from my brother will it work? Anyways thank you for your help I was very comfortable using the keyboard as it had a built in mouse!
My System SpecsSystem Spec
22 Oct 2010   #9
mitchell65

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

It seems a bit bold of Microsoft to say that all remote keyboards will work on Win 7 but that said, you could try a spare reciever but as your one works in XP there doesn't appear to be anything wrong with it. The spare will have to be the same as the one you have, of course!
My System SpecsSystem Spec
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 windows 7 not recognising keyboard




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