New
#1
Issues using Printer
Hi guys
I've got this odd problem with my girlfriends laptop that I haven't come across before, maybe you can enlighten me!?
She's got an Acer Aspire 5050 laptop that I recently installed Windows 7 on for her. Everything worked fine for about 2 months, until one day she plugged in her HP Deskjet 5740 printer to it and all it did was display it as an unknown device in devices and printers.
We had already previously got the printer working fine, by simply plugging it in with the wonders of windows 7 finding the drivers for us.
Does anyone know what could be the problem? Originally there was an error showing over the machine stating the PCI Flash driver was missing, but i've installed this and the error has now gone.
Your help would be much appreciated.
Paul