Hey can you help me out I also have a similar problem. I got a new ADATA Nobility NH03 1TB USB 3.0 External HDD and it works on the USB 2.0 ports but it is not recognized at all on the 3.0 ports, the device still lights up when I plug it into the port but nothing happens on the pc. My motherboard is an ASRock 870 Extreme3.
Have you downloaded and tried to install the latest driver from your board manufacturer for USB 3.0? I had, but it would not install. If you are having the same issue look through device manager for any drivers that are not operating properly? Mine was Accusys and it did not belong as I had no products from them installed on my machine. Also 2 versions of the Accusys driver were in device manger with one of them being a hidden driver. If this is the case, just follow Hpalong X's excellent instructions in this thread and you should be up and running in no time. If you need any additional help let me know and I will try to help.
ah thanks, installing the newest drivers got it to work :)
Glad to be of help. Enjoy the USB 3.0 drive!
i had the same problem (windows 7 64bit usb 3.0 not working) i got this driver from a computer store and it worked.. i uploaded it here : USB3_Win7_64_Z301191.zip
Did it work then stop or never worked? Does it work with USB 2.0 devices? Check yourbios and make sure USB 3.0 is turned on.
Depending on your answers we'll go from there.
If the mouse is working in that port it is probably driver related. I will try to find you the latest USB 3.0 drivers for your machine. Also what USB 3.0 device are you trying to use in that port?
Here is the link to get the latest driver for your machine. This assumes you are using Windows 7 64 bit version.
ASUS - Notebooks- ASUS G53Jw
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