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Windows 7: it doesn't play dvd

27 Oct 2010   #1

Windows 7 Home Premium x64, *W7 Prem. x64
it doesn't play dvd

Hello people! I have Aspire 5739G. It doesn't play dvd but it reads cd. When i enter a disk the explorer is freezing, make some strange sounds and in the best case the player open and it says enter a disk. in the left navigation tree the player has disapear, in the right i can see it. I restor the windows to the manufacture arrange and the problem still exist. i did all the microsoft troubleshootings and the ready fixes, nothing. I scan, nothing. the strange is that it's read cd's. only the registry i haven't touch cause i don't know which is the correct arrange, but i suppose the restor it's clear it, I am not sure. One from the fixes said "Is not a known type of disk." but before was playing it. Any idea?

My System SpecsSystem Spec
30 Oct 2010   #2

Windows 7 Home Premium x64, *W7 Prem. x64

Heeeeeeeelp. . . .Is there anybody?. . . ..
My System SpecsSystem Spec
30 Oct 2010   #3
Orbital Shark


Hi, welcome to the forums :)

Firstly, sorry for the late reply

Secondly, please make sure that all of your drivers are up-to-date from the Acer website Click Here for download information.

My System SpecsSystem Spec

30 Oct 2010   #4

Windows 7 Professional 64bit

Assuming your drive is a DVD drive it could be the particular brand of media you're using. Have you tried a different brand, for instance Memorex or Sony.

It could also be an upper or lower filter issue in your registry. This site can help.
My System SpecsSystem Spec
31 Oct 2010   #5

Windows 7 Home Premium x64, *W7 Prem. x64

Thanks for the answners. Yes i tried the actions with the up and low filters and the problem is here. The problem starts after trying to install a program which was for W98 but iam not sure if this action was the reason. My drivers yes it says that are up-to day. What do tou mean brand of media? I tried from differend aplication (VLC) but i cannot change the player (laptop), and nothig comes better. I restor to the manufactur arrange. Is it like to instal clear the W7? Cause if is it so. .then is sure that is a hardware (player) problem. No?
My System SpecsSystem Spec

 it doesn't play dvd

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