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Windows 7: computer does not see camera connected by usb cable

08 Nov 2010   #1

windows 7 home premium
computer does not see camera connected by usb cable

I have a digital SLR camera, the Sony A200 and when I connect it to the computer running Windows 7 premium I get no response from the computer.
The camera should automatically appear on screen with prompts to import pictures or view them.
Can anyone help with this.

My System SpecsSystem Spec
08 Nov 2010   #2

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1

Hello george5855. Welcome to the forum.

Take a read of this: Scanner and Camera Installation Wizard and let me know if that solves your problem.
My System SpecsSystem Spec
08 Nov 2010   #3

Windows 7 Enterprise 64bit

I know this is stupid but the camera has to be turned on and some cameras require you explicitly connect them to the PC by selecting an option in the camera's menu somewhere. Check your manual or look up the manual on google by entering your camera's brand and model.
My System SpecsSystem Spec

22 Nov 2010   #4

windows 7 home premium

I tried the camera wizard and it does not see the camera.
I tried to connect the camera on a separate laptop and it did not see the camera either, this would suggest a camera error.
I checked the camera settings and they are correct for USB connection
I contacted SONY fopr support but no joy as yet.
My System SpecsSystem Spec
22 Nov 2010   #5
WiFi Ed

Windows 7 Enterprise x64 SP1, Ubuntu 11.04 x64

From page 147 of the Sony manual: Set USB connection to "Mass Storage". Not "PTP".

That's what I had to do to get my old Canon G3 to work with Vista/Win 7...
My System SpecsSystem Spec
23 Nov 2010   #6

windows 7 home premium

Thanks for that I already had it set to mass storage. Awaiting reply from Sony.
My System SpecsSystem Spec
23 Nov 2010   #7

Windows 8.1 Pro RTM x64

If all you are wanting to do is to download pictures that you have taken onto your computer, can I suggest that you bypass connecting the camera to your computer and instead plug the memory card/stick directly into the card reader if you have one.
My System SpecsSystem Spec
18 Sep 2012   #8

Windows 7 Ultimate x32
This is what I did to see camera connected by usb cable

I had the same problem with a camera that usually connected. I disconnected the little USB hub I was using and plugged the USB cable directly to the USB port. It then worked.
My System SpecsSystem Spec

 computer does not see camera connected by usb cable

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