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Windows 7: Whats causing the DVD drive to act this way?

07 Jun 2009   #1

windows 7
Whats causing the DVD drive to act this way?

alright i got a big problem, and i will try to explain the events that lead up to this point.

my DVD drive is a Samsung SH-S223F SATA drive and im using windows 7:

1. its new and it worked great for a month
2. i reformated and installed the RC windows 7 because i had the Beta before, everything worked and installed with no problems with DVD drive.

3. then after installing windows 7 and i shut down the computer forgetting the installation disc inside until the next day.

4. on the next day i removed the win 7 install disc and attempted to install mass effect game (which i installed twice before with no problems) ---- but i got distracted for an hour with other installations and updates and formatted a separate hard drive and left the mass effect DVD inside the drive and after a couple of restarts i noticed a strange noise come from the drive which wasnt normal, as though its unable to read the disc easily. like separate pulsed scratched or trying to start a dead car engine.

5. i then went forward with the installation and at 40% it stopped and freezed and i got an error saying it cant write a specific file or cant read it, something like that concerning saferun.exe and i searched about the error and its apparently a common problem with mass effect discs. but this is the first time it happened to me and i had that disc for a year.

6. tried installing again and again and it doesnt work. something happens but with XML errors this time!

7. i tryed other game discs and data discs and now it doesnt autorun and after a couple of tries with different discs, it stopped recognizing them and stopped spinning completely and stays silent.

8. i tryed solving the problem by, uninstalling it in device manager, and updating firmware and deleting upperfilter in regedit (which i couldnt find in my win 7) and now i just gave up

its a new drive and i didnt expect it to act that way. and all this happened because of mass effect i presume. i dont think leaving a disc in there for a day had anything to do with it.

My System SpecsSystem Spec
07 Jun 2009   #2

Windows 7 Ultimate Vista Ultimate x64

You may just have a bad drive, you get that sometimes, I have seen it a few times lately, just go back to the place of purchase and they should replace it for you.
My System SpecsSystem Spec
07 Jun 2009   #3

windows 7

what if it works with another computer. bad drive? never had that before. but i intentionally didnt include one piece of important info: the sata cable im using is jammed up pretty bad because of the big graphic card and its a slightly smaller case so i have no means to fix that unless i take the graphic card out which is a no no for me and i promised my self that im only taking it out if im replacing it because as i said i had a tough time installing that big thing in a not so big case. so the SATA cable for the DVD drive might be a little bit loose but why would the problems occur now? ive been using it for a month with no problems at all.
My System SpecsSystem Spec


 Whats causing the DVD drive to act this way?

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