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Windows 7: Blu-Ray/DVD-Drive Disappears after Startup

19 Nov 2010   #21
kword88

windows 7 ultimate 64bit
 
 

and i dont know enough about Media Code Speed Edit to recommend it. maybe somebody else will jump into the conversation who is familiar with it.


My System SpecsSystem Spec
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19 Nov 2010   #22
bigred82

Windows 7 Professional 64bit
 
 

Quote   Quote: Originally Posted by kword88 View Post
maybe try switching the SATA cables. and for the time being, dont attach any other drive to that cable/channel.
Alright... I've switched them before and it didn't help but I'm gonna try it again.
My System SpecsSystem Spec
19 Nov 2010   #23
kword88

windows 7 ultimate 64bit
 
 

i know. i meant try switching them to do the firmware update.
My System SpecsSystem Spec
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19 Nov 2010   #24
bigred82

Windows 7 Professional 64bit
 
 

Quote   Quote: Originally Posted by kword88 View Post
i know. i meant try switching them to do the firmware update.
Switched it to a different SATA channel. My BIOS is recognizing it. I decided to change the PNP on the BIOS to where the OS recognizes the new device and not the BIOS.

Windows started and boom - it recognized the device.... starts to install software and then all of a sudden it says it failed and the "device was unplugged." Unfortunately didn't have time to flash the firmware and later when I tried the firmware installer couldn't find a target drive.

This is driving me insane. Obviously I didn't unplug the drive. I've tried different SATA cables and different connections on the motherboard... Do I have a bad drive?
My System SpecsSystem Spec
19 Nov 2010   #25
kword88

windows 7 ultimate 64bit
 
 

the only other thing i can think of to try is updating the chipset drivers.
My System SpecsSystem Spec
19 Nov 2010   #26
bigred82

Windows 7 Professional 64bit
 
 

Quote   Quote: Originally Posted by kword88 View Post
the only other thing i can think of to try is updating the chipset drivers.
Don't think I know how to do this.

Since deleting my upper and lower filters my itunes says it no longer has support to burn cd's. Lame.
My System SpecsSystem Spec
19 Nov 2010   #27
kword88

windows 7 ultimate 64bit
 
 

here is the driver page for your motherboard:

ASUSTeK Computer Inc.-Support-
My System SpecsSystem Spec
19 Nov 2010   #28
kword88

windows 7 ultimate 64bit
 
 

hmm. couldnt link directly. type your model number in the top left where it says "input model to search"
My System SpecsSystem Spec
27 Nov 2010   #29
bigred82

Windows 7 Professional 64bit
 
 

Quote   Quote: Originally Posted by kword88 View Post
hmm. couldnt link directly. type your model number in the top left where it says "input model to search"
Thanks! I appreciate it.

I updated the chipset drivers and the thing is still disappearing. I'm wondering if this is a hardware issue at this point? I don't know what to do now...
My System SpecsSystem Spec
27 Nov 2010   #30
Tews

64-bit Windows 8.1 Pro
 
 

My System SpecsSystem Spec
Reply

 Blu-Ray/DVD-Drive Disappears after Startup




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