Blu-Ray/DVD-Drive Disappears after Startup

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  1. Posts : 53,363
    Windows 10 Home x64
       #11

    Try this Fixit, it will do it for you.

    Your CD or DVD drive can't read or write media

    The manual method

    http://support.microsoft.com/kb/929461


    A Guy
      My Computer


  2. Posts : 20
    Windows 7 Professional 64bit
    Thread Starter
       #12

    It didn't work I deleted both upper and lower filters. Thanks for your response, though.

    When I first restart the computer I look in the "computer" directory and see my blu-ray drive and the hard drives. When the green bar at the top of the window completes loading the blu-ray drive disappears. It works sometimes... more specifically if I hop into my motherboard's BIOS and then into windows (without even making any changes to the BIOS settings). This is terrible! It seems like a lot of people have this problem, too. I don't understand.
      My Computer


  3. Posts : 525
    windows 7 ultimate 64bit
       #13
      My Computer


  4. Posts : 525
    windows 7 ultimate 64bit
       #14

    here is the instructions for deleting upper and lower filters:

    Your CD drive or DVD drive is missing or is not recognized by Windows or other programs
      My Computer


  5. Posts : 20
    Windows 7 Professional 64bit
    Thread Starter
       #15

    Thanks for your response! It's still not working, though.

    I removed both the upper and lower filters, I applied all three fixes to make the drive show even when media is not in the drive (which there is media in the drive) and it's still disappearing. I'm going to show a couple of screenshots before and after.

    When the drive is working, for some reason there are 2 of them in "Computer." Later only one of them is showing - and I uploaded a screen shot of that as well.

    Something to note, when I tried to apply the firmware update from LG, the update doesn't even recognize a DVD-rom to flash! It's using a generic Microsoft driver atm.
    Attached Thumbnails Attached Thumbnails Blu-Ray/DVD-Drive Disappears after Startup-image-1.jpg   Blu-Ray/DVD-Drive Disappears after Startup-image-2.jpg  
      My Computer


  6. Posts : 525
    windows 7 ultimate 64bit
       #16

    did you follw these instructions when updating the firmware?

    Critical Instructions: (to be followed carefully)
    1. Connect the drive at Computer.

    2. Download the file BH08LS20_2.00(EW).ZIP to a folder of your choice.
    This download includes this "Read me(ew)" text file, as well as the BH08LS20_2.00.EXE
    program, which will auto-update your drive's firmware.

    3. Close all other programs including: screen saver, antivirus and/or power-down programs.
    (If these programs are not closed, they will try to engage the PC, during the updateprocess,
    thus interrupting the update and damaging the drive).

    4. Check the drive to ensure that there is no disk in the tray
    before you start the update procedure.

    5. Go into the folder with the update file and double click the BH08LS20_2.00.EXE program
    and Firmware upgrade will be automatically started.
    When the UPGRADE is complete the screen should indicate "Re Boot" message
    and advise you to reboot the system. You will need to reboot your PC

    The update will be complete, after you reboot your system.

    -. WARNING:
    Do not open any programs or start any system functions during the update,
    as they will interfere with data transfer and damage the drive.
    Do not cancel the operation once it has been started or the drive will
    become permanently damaged, as a result.
      My Computer


  7. Posts : 525
    windows 7 ultimate 64bit
       #17

    this firmware update is to specifically address compatibility issues with win7.
      My Computer


  8. Posts : 20
    Windows 7 Professional 64bit
    Thread Starter
       #18

    kword88 said:
    this firmware update is to specifically address compatibility issues with win7.
    I wish it would recognize it. The firmware update keeps saying "Can't find target drive" and doesn't even list my dvd-drive.

    Should I try using Media Code Speed Edit to update the firmware?
      My Computer


  9. Posts : 20
    Windows 7 Professional 64bit
    Thread Starter
       #19

    MCSE doesn't even recognize that my drive is even there.
      My Computer


  10. Posts : 525
    windows 7 ultimate 64bit
       #20

    maybe try switching the SATA cables. and for the time being, dont attach any other drive to that cable/channel.
      My Computer


 
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