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Windows 7: Epson NX415 can't be recognized

16 Nov 2010   #11
Microsoft MVP

Win 7 Ultimate x64

The problem is in order for the install to work there has to be a printer in the device list for it to work
Which goes against everything the manual for your printer (and most printers for that matter) in that you start the driver install then connect the printer when it asks you to. May be why it won't install or detect at all now.

A couple of things to try to see if you can get the driver install to start,

1. Uninstall anything and everything from Epson in Programs and Features, then run the downloaded driver file and only connect the printer once it asks you to.

2. If that fails do a system restore to a point before you first installed the printer driver, then try the install again.

Also do not use the disk that came with it, only use the downloaded driver.

My System SpecsSystem Spec
16 Nov 2010   #12

Windows 7 Home Premium 64bit

Thanks for all your help. I contacted Epson a few days ago and with some troubleshooting, their Tech said it was the printer. It was under warranty, so they sent me out another, but i figured I'd still troubleshoot while I was waiting for it. It just arrived during your last post. I'd figure I would try that one before I did a Sys Restore. It worked! Installed the New Drivers, plugged in the printer, and everything up and running just like we thought it should do. Again, Thanks for you time, I really appreciate it.
My System SpecsSystem Spec

 Epson NX415 can't be recognized

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