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#1
DVD playback locks up explorer
Hi, I have an Dell Inspiron 1525 running windows 7 32-bit and has a PBDS DVD+-RW DS8W1P ATA Device drive. Whenever I play DVDs back in any player my system locks up and my DVD drive will not eject or read the disk while Explorer is at a standstill and task manager can't even kill the process. I have tried flashing the firmware on the drive which completed successfully and had some improvement but the symptoms still occur. My DVD drive is region one and this occurs in multiple DVDs so my discs aren't scratched. Also I am able to run and install software from DVDs as well as read files and burn discs.
Also attached is my task manager screenshot as the problem is occurring right now
also here is the crash information for the failures
Description:
A problem caused this program to stop interacting with Windows.
Problem signature:
Problem Event Name: AppHangB1
Application Name: explorer.exe
Application Version: 6.1.7600.16450
Application Timestamp: 4aeba271
Hang Signature: 4972
Hang Type: 0
OS Version: 6.1.7600.2.0.0.256.4
Locale ID: 1033
Additional Hang Signature 1: 497227662588a1f40785eb4877026607
Additional Hang Signature 2: 3c9b
Additional Hang Signature 3: 3c9b709b391f974f526f30cdb4411fec
Additional Hang Signature 4: 4972
Additional Hang Signature 5: 497227662588a1f40785eb4877026607
Additional Hang Signature 6: 3c9b
Additional Hang Signature 7: 3c9b709b391f974f526f30cdb4411fec
Any help would be appreciated
Last edited by lopploio; 21 Nov 2010 at 00:02. Reason: Added crash information