Logitech MX 5500


  1. Posts : 5
    Windows 7 x64
       #1

    Logitech MX 5500


    Hi all

    I am loving my new Windows 7 x64 install and have had few difficulties with anything.

    One absolute disaster, however, is my inability to connect the keyboard from my MX5500 combo.

    I am using the latest Widcomm drivers and the mouse and my phone connect fine through the add device wizard.

    The keyboard is recognised but when I click next to add, Windows reports "connecting to device" but thats it. I have left it for a considerable time, but no luck so far.

    Anyone using it fine?
      My Computer


  2. Posts : 5
    Windows 7 x64
    Thread Starter
       #2

    anyone??

    I note their are some members using both successfully. If you are can you confirm if you are 64 or 32 bit please?
      My Computer


  3. Posts : 1,614
    Windows 7 Pro & Vista Home Premium
       #3

    Is this a Bluetooth combo?

    If it is Bluetooth, download BluetoothView]
    to see if it identifies the devices.

    View detailed instructions here:
    BluetoothView - Monitor the Bluetooth activity around you

    I performed a Google search and basically found only XP drivers.
      My Computer


  4. Posts : 5
    Windows 7 x64
    Thread Starter
       #4

    Yeah, it is a bluetooth combo.

    Thanks for this link, very helpful.

    Bluetoothview shows the keyboard as available, but unable to connect.

    Connection Failed (Error Code: 10049)

    Any ideas what this means?

    Brief google search turned up nothing too useful.
      My Computer


  5. Posts : 1,614
    Windows 7 Pro & Vista Home Premium
       #5

    I went directly to Logitech's site and the drivers thaey had were for the setpoint.

    This was based on a search for Cordless Desktop® MX™ for Bluetooth®

    You may have to backup a page for other models.

    There are downloads for Vista 32-bit and 64-bit

    Try this link:
    http://www.logitech.com/index.cfm/43...=us,en?osid=13
      My Computer


  6. Posts : 1
    Windows 7
       #6

    I registered just to answer this question

    Disconnect the mouse and keyboard and everything then reconnect again... When they show up on the bluetooth menu, don't select next. Right click both the mouse then the keyboard... there should be a little box that needs checked on each to install the drivers... enjoy
      My Computer


  7. Posts : 3
    Windows 7 RC
       #7

    The setpoint drivers worked fine for me with the MX5500 combo keyboard/mouse.
      My Computer


  8. Posts : 9
    Vista x64 Home Premium
       #8

    Setpoint 4.72 for Vista x64 works fine in Windows 7 x64 for my MX5000 Bluetooth combo.
      My Computer


  9. Posts : 5
    Windows 7 x64
    Thread Starter
       #9

    Ok, so problem was not the installation of setpoint, but thanks all the same. For anyone else toiling with the installation of a bluetooth keyboard, any make, you need to right click on the device once discovered. Select properties and check the box for HID devices. Problem solved.
      My Computer


  10. Posts : 5
    Windows 7 x64
    Thread Starter
       #10

    Reclaim3r said:
    I registered just to answer this question

    Disconnect the mouse and keyboard and everything then reconnect again... When they show up on the bluetooth menu, don't select next. Right click both the mouse then the keyboard... there should be a little box that needs checked on each to install the drivers... enjoy
    Ok say I just realised that my last post did not allow updates to my email, so I did not realise there had been all these responses.

    Thankyou so much to reclaim3r, registering for me, much appreciated. Wish I had seen your post earlier!

    This is a spot on response!
      My Computer


 

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